Security Officer

Hyatt Taleo; Nashville (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

Dream Nashville is seeking a Security Officer to patrol the property, respond to guest concerns, and maintain safety and security procedures. The role requires reliability, strong interpersonal skills, and the ability to handle incidents with discretion and urgency.

Responsibilities include daily incident reporting, investigating security issues, enforcing policies, and cooperating with authorities when needed. Prior hotel security experience is preferred.

Qualifications

• Experience in a security role.
• Hotel security experience preferred.
• CPR and First Aid certification is a plus.

Responsibilities

• Patrol all areas of the property, including exterior areas.
• Respond to guest concerns and investigate with urgency.
• Document incidents with daily security reports and logs.
• Report and handle safety or law violations and escalate as needed.
• Enforce no solicitation policy and follow safety procedures.

Skills

Professional presentation

Interpersonal skills

Reliability

Education

CPR/First Aid certification (preferred)

Job description

Security Officer | NAS002897

Description

The Security Office will be responsible for the protection of hotel guests, associates and property. As well as, responding to and handling any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations of Dream Hotel Group.

• Patrol all areas of the property including outside on a regular basis. Conduct regular floor patrols, property tours and crowd control

Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.

• Note, search for, handle and report any unusual circumstances, safety violations, destruction and/or suspicious or undesirable persons and escort off property, if necessary. Correct and report any fire hazards to health and safety hazards

Complete security reports on a daily log including incidents of theft, accidents and safety violations.

• Complete the necessary security forms to document losses of property or personal injury to guests or associates. Ensure that any violations to law or hotel policy is investigated and reported
• Maintain all safety, security and emergency procedures/action plans and hotel disaster for the hotel; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid as needed.
• Conduct investigations of security incidents.
• Enforce the ‘No Solicitation Policy’ of the property.
• Preserve the safety and security of the guests, team members, OSHA compliance, adherence to federal, state and local standards
• Follow property and corporate guidelines to protect guests and staff, secure the assets, and minimize liability.
• Follow department policies, procedures, and service standards.
• All other tasks and duties as assigned

Qualifications

• Previous experience in a Security role
• Previous Hotel experience, recommended
• Certification in CPR and First Aid, preferred

• Must possess a professional presentation
• Strong interpersonal and problem-solving abilities
• Highly responsible and reliable

Primary Location

: US-TN-Nashville

Organization

: Dream Nashville

Pay Basis

: Hourly US Dollar (USD)

Job Level

: Hourly/Entry Level Employee | Full-time

Job

: Security