Security Officer

nghs; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Northeast Georgia Health System seeks an Armed Security Officer to protect patients, visitors and staff. You will conduct patrols, respond to incidents, and document actions per policy, with required de-escalation and weapons training.

The role requires a GA driver’s license, BLS certification, high school diploma or GED, and 2+ years security experience in a healthcare or similar setting. Training and annual drills are provided.

Qualifications

• GA Driver's License required and BLS certification required or must be obtained within 30 days of hire.
• High School Diploma or GED required.
• Minimum 2 years of security experience in military, police, corrections or private security.

Responsibilities

• Make routine and random patrols of facility and grounds and report findings.
• Initiate investigations on security or risk management incidents and report to supervisor.
• Participate in training drills and document completions per policy.
• Respond to incidents, de-escalate confrontations, and provide back-up to staff.
• Assist with door access, safety escorts, and general public assistance.

Skills

Two+ years security experience

De-escalation training

Effective communication

Education

High School Diploma or GED

Valid GA Driver's License

BLS Certification

Job description

Job Category

Public Safety & Security

Work Shift/Schedule

Varies

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role

Job Summary

Performs various security related duties to ensure the safety of hospital patients, visitors and staff. Responds to all incidents of disruptive/assaultive individuals, investigates reports of suspicious activity and performs customer service functions as described by policy/procedures. Armed Security Officers will perform facility and grounds patrols and inspections. Officers will report their daily activities in a log and/or incident reports; and conduct other duties assigned by the Security Supervisor.

Minimum Job Qualifications

• Licensure or other certifications: Valid GA Drivers License and current BLS certification required or must be obtained within 30 days of hire.
• Educational Requirements: High School Diploma or GED
• Minimum Experience: Military, police, corrections, private security background (minimum of two (2) years experience required).

Job Specific and Unique Knowledge, Skills and Abilities

• The ability to work well with others; the willingness to accept direction from the supervisors and senior officers
• The ability to learn and perform the basic skills and procedures designated for security officers
• Must be adaptable in changing situations and work assignments
• Acquire the skills needed to assess specific needs and interact with different age groups
• Legible handwriting as demonstrated on written reports
• Effective computer skills
• Is knowledgeable of and adheres to all federal, state and local laws as well as the facility policies and procedures
• Managing the aggressive patient (CIT): De-escalation Training
• ASP Tactical Baton Training
• Firearms Training
• Hospital Defensive Tactics Training
• Basic Taser Training

Essential Tasks and Responsibilities

• Make routine and random tours of facility and grounds using established patrolling techniques and reporting all findings. Lighting surveys of campus and buildings. All hazardous conditions that may exist. All situations requiring maintenance. Aesthetic needs to uphold the image of the facility.
• Initiates investigations on security or risk management incidents and reports findings daily to the supervisor and coordinator. Accidents (pedestrian or vehicle) and injuries. Thefts. Disturbances. Complaints.
• Initiates and participates in training drills and proper documentation of each completed according to NGHS policy/procedure as required by JCAHO, OSHA, NFPA, law or other regulatory agency. Fire drills, fire safety/response training. Bomb threat drills, response/search drills. Infant/Child Abduction drills and education. Workplace Violence drills and education. Theft prevention/personal safety education.
• Attends staff meetings and training sessions as scheduled. Officer is timely and actively participates.
• Obtains a minimum score of 80% with a Smith & Wesson M&P 40 semi-auto pistol sidearm certification in accordance with departmental policy.
• Cleans and maintains weapon iin an operational manner and is of the type specified by departmental policy.
• Weapon is loaded with hospital issued .40 caliber ammunition.
• Completes a minimum of 16 hours of professional training, in accordance with state regulations, is completed annually and documented proof has been presented.
• Obtains professional or manufacturer certification for all defensive tools and equipment in use. Presents documented proof.
• Assists newer officers in identifying strengths and weaknesses in performance of task. Independently seeks and obtains training on his/her own and presents documented proof.
• Responds on request for assistance in a timely manner. Unlock/lock doors. Motor vehicle assistance (jump starts, lost keys, flat tires). Escorts of funds. Safety escorts to parking lots. All public concerns.
• Negotiates with and gains the cooperation and compliance from the hospital publics to maintain the policies and procedures of the institution and defrayed confrontation when possible.
• Solicits, encourages, and answers questions from the hospital's public while demonstrating a positive willingness to assist them.
• Maintains a high degree of accuracy and accountability when handling funds, valuables and items of property.
• Manages time wisely, prioritizes calls and shares workloads to assure that tasks are completed in a timely manner.
• When assigned special duties/tasks, the officer carries them out and reports his/her findings back to the supervisor and/or coordinator in an expedient manner.
• Performs emergency procedures (codes, fire or disaster codes) according to policy.
• Responds without prompting to confrontational situations for back up and support of other officers or hospital staff.
• Develops communication skills to de-escalate