Officer-Security Armed

Baptist Memorial Health Care Corporation; Memphis (TN); On-site; USD 1,929,000 - 2,755,000; Full time

Job summary

Baptist Memorial Health Care Corporation in Memphis, TN is seeking a Security Officer to patrol the campus, respond to incidents, and protect patients, visitors, and staff. The role emphasizes exemplary customer service and professional appearance as ambassadors of the organization.

Responsibilities include patrolling for safety hazards, handling disturbances, reporting promptly, and enforcing hospital policies with discretion.

Qualifications

• Exemplary customer service skills and professional appearance expected.
• Basic computer literacy required.
• Licensure or certification as required for security roles.

Responsibilities

• Patrols the entire campus to deter crime and address safety hazards.
• Provide customer service to patients, visitors, and employees while following safety procedures.
• Respond to calls for disturbances, alarms, and incidents; enforce hospital policies and laws as needed.
• Submit reports promptly and professionally.
• Perform escorted transfers and secure patient valuables per policy.
• Control campus parking, especially in emergency areas.
• Conduct regular and random patrols and achieve set security goals.

Skills

Customer service

Incident response

Communication

Observation

Attention to detail

Education

High school diploma or GED

Tools

First aid training

CPR training

Armed guard certification

Job description

Overview

Job Summary

Patrols and protects the entire campus, inside and outside; responds to all incidents or calls relating to the safety and security of all persons and property on the campus. Officers are expected to demonstrate exemplary customer service skills and maintain a professional appearance while serving as ambassadors of the organization. Performs other duties as assigned.

Responsibilities

• Patrols the entire campus for the purpose of deterring crime and initiating corrective actions on any physical security or safety hazards identified.
• Provides customer service to our patients, visitors, and employees carrying out safety and security procedures, site‑specific policies and when appropriate, emergency response activities.
• Responds to all calls for disruptive behavior, disturbances, and combative patients, and incidents, as well as internal or external alarms.
• Understands, complies, and enforces hospital policy and procedure. As needed, enforces State and Local laws/ordinances to ensure the safety and security of all persons and property on campus.
• Submits all necessary reports in a prompt and professional manner.
• Performs escorts related to money transfers, as directed by facility policy. Will secure patient valuables upon request. Will perform non‑monetary escorts for staff, visitors, physicians, and patients upon request for the safety and security of the requesting party.
• Controls all parking on the property, emphasizing parking in critical and/or emergency parking areas.
• Conduct regular and random patrols around the facility and completes assigned goals.

Experience

Preferred/Desired

• 1 yr experience in security field, and healthcare setting.

Education

Minimum Required

• Knowledge, skills and mental development equivalent to completion of 4 years of high school, or an acceptable equivalent combination of education and experience.

Preferred/Desired

• High school graduate or higher.

Training

Minimum Required

• Possess or have the ability to obtain First aid, CPR, De‑escalation techniques, proper and safe restraints techniques, armed guard training and registration, OC or Pepper Spray, Baton, or Taser Certification.

Preferred/Desired

• Completion of CIT Training and Taser Certification are preferred.

Special Skills

• Basic computer literacy skills required.

Minimum Required

• Basic computer literacy skills required

Licensure

Minimum Required

• DRIVER'S LICENSE (CURRENT), TN armed guard training and certification.