Security Officer

Mohegan Sun; Connecticut; On-site; USD 38,000 - 52,000; Full time

Job summary

Mohegan Sun is seeking a Security Officer responsible for protecting patrons and employees, patrolling for illegal or unusual activities, and safeguarding the casino’s assets. The role includes escorting money and chip credits, handling table and validator drops, and documenting incidents.

Responsibilities also include detaining individuals involved in illegal activities, responding to emergencies and complaints, checking IDs for underage patrons, and supporting lost and found operations and

Qualifications

• High School diploma or equivalent required.
• Must be able to write detailed reports clearly and concisely.

Responsibilities

• Protects patrons and employees; patrols for illegal or unusual activities and safeguards assets.
• Escort money and chip credits; perform table and Bill Validator drops.
• Investigate and document unusual occurrences within the gaming facility.
• Detain individuals involved in illegal activities and coordinate with law enforcement.
• Respond to complaints, ejections, medical and reporting needs; gather required information.
• Check IDs for underage patrons.
• Perform cards and dice pickup; distribute lost and found items; update logs.
• Work in Lost Guest Booth and Security Dispatch as needed.

Skills

Written communication

Verbal communication

Computer basics

Emergency response

Education

High School diploma or equivalent

Tools

MS Word

MS Excel

MS Outlook

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES

IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE

Position Summary:

This position is responsible for the protection of patrons and employees, patrolling for illegal and unusual situations, and safeguarding the company’s assets.

Primary Duties and Responsibilities:

• Protects patrons and employees, patrols for illegal and unusual situations, and safeguards the company’s assets
• Escorts money and chip credits from booths to Master Bank and Chip fills
• Performs table and Bill Validator drops
• Investigates and records all unusual occurrences and incidents within the gaming facility
• Detains persons involved in illegal activities and notifies law enforcement authorities
• Responds to complaints, ejections, medical and assistance calls and accurately acquire all pertinent information needed for reporting purposes
• Checks IDs for underage patrons

Secondary Duties and Responsibilities:

• Performs cards and dice pick-up and distribution for the casino
• Accurately stores and distributes all lost and found articles, accurately prepares necessary forms and updates the log book
• Works in the Lost Guest Booth and Security Dispatch, as needed

Minimum Education and Qualifications:

• High School diploma or equivalent
• Must be able to write detailed reports in a clear and concise manner

Competencies:

Incumbent will master the following competencies while in this position:

• Excellent written and verbal communication skills
• Basic knowledge of Word, Excel and Outlook
• Ability to respond to emergencies in an expedited manner

Training Requirements:

• CPR, First Aid and Blood Borne Pathogen certification
• SMART alcohol awareness

Physical Demands and Work Environment:

• Must be able to lift up to 40 lbs.
• Must be able to walk or stand for extended periods of time
• Ability to respond to emergency situations in an expedited manner
• Possible exposure to unknown health and safety hazards and physical altercation
• Must be able to work various shifts and flexible hours

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift: Regular

Knock, knock. Hear that sound? That's opportunity!

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Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.