Security Manager: Park Operations & Guest Safety

Entertainment Places; Williamsburg (VA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Paid Floating Holidays

Accrual-based PTO

SeaWorld Park Tickets & Passes

Park Discounts on Food & Merchandise

Medical, Dental, Vision Insurance

401K plan

Life Insurance

Disability Benefits

Tuition Reimbursement

Job summary

SeaWorld Parks & Entertainment seeks a Security Manager to lead security operations, oversee officers and staff, and manage investigations. The role emphasizes training, policy development, and collaboration with law enforcement to protect guests and assets.

Ideal candidates have military/law enforcement or security background, 3+ years of supervisory experience in guest services, and CPR/AED First Aid certifications.

Qualifications

• Military, law enforcement, or security background.
• Experience in loss prevention and investigative procedures.
• Three+ years of supervisory/management experience in theme park, entertainment, hospitality, or guest services.
• Must be at least 21.
• CPR/AED and First Aid certified.
• State license(s) and applicable certification(s).
• Computer skills with Microsoft Office.
• Excellent communication and critical thinking skills.
• Ability to work rotating shifts, including weekends and holidays.
• Knowledge of relevant local, state, and federal laws.

Responsibilities

• Direct security operations and oversee officers and staff.
• Recruit, develop, evaluate, train and manage performance.
• Direct investigations and present cases in court when needed.
• Maintain partnerships with law enforcement at all levels.
• Create and implement security standards, policies, and procedures.
• Identify and resolve security breaches.
• Respond to medical emergencies, threats, alarms following procedures.
• Plan and coordinate security activities to protect assets and people.
• Train security personnel and organization members in security rules.
• Assess risks and develop incident response plans.
• Communicate security status and updates via established protocols.
• Participate in emergency management and contingency planning.

Skills

Security experience

Loss prevention

Excellent communication

Critical thinking

MS Office

Flexibility

Education

Associate's or Bachelor's degree preferred

Tools

Licenses & Certifications

Job description

SeaWorld Parks & Entertainment seeks a Security Manager to lead security operations, oversee officers and staff, and manage investigations. The role emphasizes training, policy development, and collaboration with law enforcement to protect guests and assets.

Ideal candidates have military/law enforcement or security background, 3+ years of supervisory experience in guest services, and CPR/AED First Aid certifications.