Security Officer - Day Shift (7:00am to 3:30pm)

Entertainment Places; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid Time Off

Complimentary Park Tickets and Passes

Park Discounts on Food and Merchandise

Medical, Dental, and Vision Insurance

401K Retirement plan

Tuition Reimbursement

Life Insurance

Job summary

SeaWorld Parks & Entertainment is seeking enthusiastic ambassadors to join our security team. You will help ensure guest safety, deliver a secure park environment, and support operations across security checkpoints, crowd control, and emergency response.

Ideal candidates are 18+, with a high school diploma, CPR/AED and First Aid certification (or ability to obtain), and a valid driver's license. The role requires teamwork and the ability to work outdoors in all weather conditions.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent required.
• CPR/AED and First Aid certification or ability to obtain them.
• Excellent communication and interpersonal skills.
• Must have a valid driver’s license.
• Ability to stay calm in high-pressure situations.
• Ability to work outdoors in all weather conditions.
• Ability to stand and walk for long shifts.

Responsibilities

• Ensure guest safety, security and satisfaction at all times.
• Serve in multiple roles providing a reassuring presence for guests and ambassadors.
• Inspect bags and monitor vehicle and pedestrian traffic.
• Perform security checkpoints and general security tasks.
• Respond to emergencies and provide aid as needed.
• Lead security operations and act as OIC in absence of supervisor.
• Maintain order during large crowds and perform traffic control.
• Assist with security lockdowns after hours.

Skills

Guest safety

Communication

Stress management

Multitasking

Driver's license

Education

High school diploma or equivalent

CPR/AED certification

First Aid certification

Job description

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team! Full-Time and Part-Time opportunity is based on openings, experience and availability

What you get to do:

• In this role, you will ensure the highest level of guest safety, security and satisfaction.
• You will serve in a number of key roles providing the professional demeanor and reassuring presence that gives guests and ambassadors peace of mind and enhances their overall park experience.
• Specifically, you will:
• Provide guests and team members with safe and secure environment
• Practice safe work habits, including the use of personal protective equipment
• Work security checkpoints
• Complete general security tasks
• Inspect all bags to prevent the introduction of contraband into the park
• Monitor all vehicles and employees entering and exiting the park
• Check ID cards and control vehicle and pedestrian traffic
• Complete security lockdowns after operating hours
• Perform routine foot and vehicle patrols
• Respond and provide aid for emergency situations
• Maintain order in large crowds and perform traffic control
• Testify in court when necessary
• Serve as the Park Dispatcher, Communications Center, and Emergency Operations Center Officer
• Work as Security Lead Officer or Officer in Charge (OIC) in the absence of an on-site supervisor

What it takes to succeed:

• At least 18 years of age
• High school diploma or equivalent
• American Red Cross CPR/AED and First Aid certification or able to obtain them
• Exceptional communication, interpersonal and multi-tasking skills
• Must have a valid driver’s license
• Ability to maintain calm and order in high-pressure situations
• Ability to work outdoors in all weather conditions
• Ability to work with large crowds in a fast-paced environment
• Ability to stand and walk for entire shift

The perks of the position:

• Paid Time Off
• Complimentary Park Tickets and Passes
• Park Discounts on Food and Merchandise
• Medical, Dental, and Vision Insurance
• 401K Retirement plan
• Voluntary Insurance
• Life Insurance
• Disability Benefits
• Tuition Reimbursement
• Dependent and Health Care
• Flexible Spending Accounts
• Employee Assistance Program
• Legal Assistance Plan

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.