Security Install Technician

Insight Global; Omaha (NE); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Global is seeking a Security Technician (Non-Licensed) to support field technicians in the installation, testing, programming, and servicing of security, fire alarm, access control, and CCTV systems at customer locations in the Cincinnati area.

The ideal candidate will have hands-on security industry experience, strong troubleshooting abilities, and excellent customer service skills, with the flexibility to travel to client sites and educate customers on new systems.

Qualifications

• Technical background in security systems installation and service.
• Experience with security panels and devices.
• Experience assisting field technicians on customer job sites.
• Knowledge of security, fire alarm, access control, and CCTV systems.
• Reliable transportation and valid driver's license.
• Ability to transport a 6-foot ladder and tools.
• Strong customer-facing communication skills.

Responsibilities

• Assist existing field technicians with installation and servicing of security systems
• Install, test, and program security, fire alarm, access control, and CCTV equipment
• Troubleshoot system issues and support service activities
• Travel to customer locations throughout the Cincinnati market
• Educate customers on the operation and use of newly installed systems
• Complete work according to company and customer standards
• Maintain tools, equipment, and job-site readiness

Skills

Security systems installation

Troubleshooting

Customer-facing communication

Valid driver's license

Reliable transportation

Job description

Job Description

Job Description:

Insight Global is seeking a Security Technician (Non-Licensed) for a leading security and life-safety solutions provider. This candidate will support field technicians in the installation, testing, programming, and servicing of security, fire alarm, access control, and CCTV systems at customer locations throughout the Cincinnati area. The ideal candidate will have hands‑on security industry experience, strong troubleshooting abilities, and excellent customer service skills. This is a great opportunity for someone looking to expand their technical expertise while working directly with sophisticated commercial security technologies in the field.

Day‑to‑Day:

• Assist existing field technicians with installation and servicing of security systems

• Install, test, and program security, fire alarm, access control, and CCTV equipment

• Troubleshoot system issues and support service activities

• Travel to customer locations throughout the Cincinnati market

• Educate customers on the operation and use of newly installed systems

• Complete work according to company and customer standards

• Maintain tools, equipment, and job‑site readiness

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Must‑Haves:

• Technical background in security systems installation and service

• Experience working with security panels and devices

• Experience assisting field technicians on customer job sites

• Knowledge of security, fire alarm, access control, and CCTV systems

• Reliable personal transportation

• Valid driver's license and ability to drive personal vehicle for work

• Ability to transport a minimum 6-foot step ladder, tools, and equipment

• Strong customer-facing communication skills Plusses:

• Previous ADT/Tyco, low‑voltage, or alarm industry experience

• Experience programming security systems

• Experience training end users/customers on security systems

• Multi-system exposure across fire, CCTV, access control, and intrusion systems