Security Host — Create Safe, Welcoming Guest Experience

Pouring With Heart; Los Angeles (CA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health Care

401K

EAP

Short/Long Term Disability

Life Insurance

Baby Bonding

Career & Learning Development

Pet Care Coverage

Team & Company Outings

Job summary

Pouring With Heart in Los Angeles is seeking a Security Host to create a safe, welcoming environment for guests and staff. You are the first and last impression, balancing professionalism with hospitality while maintaining order.

Duties include greeting guests, verifying IDs, monitoring floors, de-escalating conflicts, supporting staff, and reporting incidents in line with health and safety standards.

Qualifications

• 3+ years security, guest services or hospitality preferred.
• Strong situational awareness and professionalism under pressure.
• Ability to de-escalate conflicts with clear communication.
• Must be 21+ and have valid security guard certifications if required.

Responsibilities

• Greet guests warmly and set a safe, welcoming tone.
• Verify IDs and manage guest entry per venue policies.
• Monitor floor and bar areas for safety; escalate as needed.
• Support staff and guests through conflict resolution.
• Use de-escalation techniques to resolve issues calmly.
• Assist with crowd flow and capacity during peak hours.
• Report incidents and hazards to leadership promptly.
• Follow health, safety, and responsible alcohol service standards.

Skills

Security experience

Guest services

Hospitality

De-escalation

Situational awareness

21+ age

Security certification

Job description

Pouring With Heart in Los Angeles is seeking a Security Host to create a safe, welcoming environment for guests and staff. You are the first and last impression, balancing professionalism with hospitality while maintaining order.

Duties include greeting guests, verifying IDs, monitoring floors, de-escalating conflicts, supporting staff, and reporting incidents in line with health and safety standards.