Security Host: Welcoming, Safe Environment & De‑Escalation

Pouring With Heart; Los Angeles (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Flexible schedule

First drink free at all Pouring With  

Job summary

Pouring with Heart in Los Angeles is seeking a professional Security Host to help keep our guests and crew safe while maintaining a welcoming environment. You will greet guests, verify IDs, monitor safety, and support staff through calm, clear communication.

Responsibilities include de-escalation, crowd control during peak hours, reporting incidents promptly, and upholding health and alcohol service standards.

Qualifications

• 3+ years in security, guest services or hospitality.
• Strong situational awareness and professionalism under pressure.
• Ability to de-escalate conflicts with patience and clear communication.
• Must be 21+ and have valid security guard certifications if required.

Responsibilities

• Greet guests warmly and set a safe, welcoming tone.
• Verify IDs and manage guest entry per venue policies.
• Monitor floor and bar areas for safety concerns; escalate as needed.
• Support staff and guests through conflict resolution and clear communication.
• Apply de-escalation techniques to manage situations calmly.
• Assist with crowd flow, line management, and capacity control.
• Report incidents, hazards, or policy violations to leadership promptly.
• Follow health, safety, and compliance standards, including responsible alcohol service.

Skills

Security/Guest services experience

Situational awareness

De-escalation

21+ age

Security certifications

Job description

Pouring with Heart in Los Angeles is seeking a professional Security Host to help keep our guests and crew safe while maintaining a welcoming environment. You will greet guests, verify IDs, monitor safety, and support staff through calm, clear communication.

Responsibilities include de-escalation, crowd control during peak hours, reporting incidents promptly, and upholding health and alcohol service standards.