Security Host

Viva Karaoke x Studios | WGG Hospitality; Boston (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Viva Karaoke x Studios is seeking a friendly Security Host to help create a safe, welcoming karaoke experience. The role blends security presence with hospitality, supporting entry, monitoring reservations, and stepping in to keep the space running smoothly.

The ideal candidate has strong situational awareness, excellent communication, and reliability for a part-time, shift-based schedule. Prior security or guest services experience is a plus, but not required.

Qualifications

• Strong situational awareness.
• Excellent communication and guest‑facing skills.
• Reliability with a part‑time, shift‑based schedule.
• Good judgment and the ability to de‑escalate concerns.

Responsibilities

• Welcome guests and maintain a visible, approachable security presence in the lounge.
• Monitor guest entry and general activity, including enforcement of venue rules.
• Handle minor issues calmly and professionally, escalating concerns as appropriate.
• Support staff during busy periods to keep the lounge organized and guest flow moving.
• Observe and report incidents, unusual behavior, or safety concerns promptly.
• Maintain a safe environment by staying alert to capacity, crowd movement, and overall conduct.
• Assist in the managing of reservations and the booking of reservations.

Skills

Situational awareness

Communication skills

Guest services

De-escalation

Reliability

Job description

Security Host (Part-Time) – Viva Karaoke x Studios

Viva Karaoke x Studios is looking for a friendly, attentive Security Host to help create a safe, welcoming Karaoke experience for every guest. In this role, you’ll combine security presence with hospitality, supporting smooth entry, monitoring guest reservations, and stepping in when needed to keep the space running comfortably.

What you’ll do:

• Welcome guests and maintain a visible, approachable security presence in the lounge

• Monitor guest entry and general activity, including respectful enforcement of venue rules

• Handle minor issues calmly and professionally, escalating concerns as appropriate

• Support staff during busy periods to keep the lounge organized and guest flow moving

• Observe and report incidents, unusual behavior, or safety concerns promptly

• Maintain a safe environment by staying alert to capacity, crowd movement, and overall conduct

• Assist in the managing of reservations and the booking of reservations

What we’re looking for:

• Strong situational awareness and a calm, confident approach

• Excellent communication and guest-focused attitude

• Reliability and comfort working a part-time, shift-based schedule

• Good judgment and the ability to de-escalate concerns respectfully

• Prior security or guest services experience is a plus, but not required

Why you’ll like this role:

• Be part of a lively, people-first entertainment space

• Blend hospitality and safety in a role where your presence matters

• Flexible part-time schedule with clear shift expectations