Guest-Focused Server — Flexible Hours & Growth

Viva Karaoke x Studios; Boston (MA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedules

Growth opportunities

Team-oriented environment

Employee discounts

Job summary

Viva Karaoke x Studios is seeking a friendly Server to deliver exceptional hospitality and memorable guest experiences in a fast-paced restaurant setting. You will recommend menu items, answer questions, and check in with guests to ensure satisfaction, while collaborating with a team to resolve issues quickly and maintain high service standards.

The role emphasizes a guest-first approach, strong communication, multitasking, and willingness to work nights, weekends, and holidays.

Qualifications

• Excellent customer service and guest interaction abilities.
• Clear and friendly communication with guests and team.
• Ability to manage multiple tasks in a fast-paced environment.
• Proactive problem-solving and conflict resolution skills.
• WLEXible with hours, including nights, weekends, and holidays.

Responsibilities

• Provide exceptional service by making thoughtful food and drink recommendations to guests
• Answer menu and service-related questions with a friendly, knowledgeable attitude
• Check-in with guests regularly to ensure satisfaction and anticipate needs
• Handle guest concerns professionally, informing a manager and ensuring issues are resolved
• Ensure fast, friendly, and accurate service for every guest

Skills

Customer service

Communication

Multi-tasking

Problem-solving

Flexibility

Hospitality

Job description

Viva Karaoke x Studios is seeking a friendly Server to deliver exceptional hospitality and memorable guest experiences in a fast-paced restaurant setting. You will recommend menu items, answer questions, and check in with guests to ensure satisfaction, while collaborating with a team to resolve issues quickly and maintain high service standards.

The role emphasizes a guest-first approach, strong communication, multitasking, and willingness to work nights, weekends, and holidays.