Security & Guest Services Associate: Platinum Experience

californiaacademyofsciences; San Francisco (CA); Hybrid; USD 42.000 - 68.000; Vollzeit

Zusammenfassung

The California Academy of Sciences in San Francisco seeks a Security Officer to provide security, safety, and guest services across the Academy grounds and facilities. The role emphasizes guest interaction and professional communication in a dynamic museum environment.

This position requires the ability to stand for extended periods, operate doors, and climb stairs, with weekend, evening, and holiday availability. Staff work from the Academy offices on a hybrid basis.

Qualifikationen

• Provide for the safety and security of guests, staff, and visitors through keen observation and proper reporting.
• Provide for the security and protection of Academy property, including animals, exhibits, facilities, and assets, through keen observation and reporting.
• Deliver the Academy's Platinum Guest Experience by seeking out guest contact, welcoming guests, proactively asking guests if they need assistance, and providing information and suggestions to guests.
• Interact with the public about the Academy's mission, programs, and exhibits.
• Interact with Academy employees, volunteers, contractors, and other business visitors regarding security and safety procedures.
• Respond with a first aid kit and perform basic first aid and CPR. Operate an AED and administer emergency oxygen.
• Enforce the Academy's access control policies.
• Provide building security, door security, the opening and closing of public and non-public areas, and conducting building rounds.
• Verify and record the identification and clearance of staff and visitors entering the Academy facility.
• Interview individuals and prepare incident reports using a computerized records system.

Aufgaben

• Provide for the safety and security of guests, staff, and visitors through keen observation and proper reporting.
• Provide for the security and protection of Academy property, including animals, exhibits, facilities, and assets, through keen observation and reporting.
• Deliver the Academy's Platinum Guest Experience by seeking out guest contact, welcoming guests, proactively asking guests if they need assistance, and providing information and suggestions to guests.
• Interact with the public about the Academy's mission, programs, and exhibits.
• Interact with Academy employees, volunteers, contractors, and other business visitors regarding security and safety procedures.
• Respond with a first aid kit and perform basic first aid and CPR. Operate an AED and administer emergency oxygen.
• Enforce the Academy's access control policies.
• Provide building security, door security, the opening and closing of public and non-public areas, and conducting building rounds.
• Verify and record the identification and clearance of staff and visitors entering the Academy facility.
• Interview individuals and prepare incident reports using a computerized records system.

Jobbeschreibung

The California Academy of Sciences in San Francisco seeks a Security Officer to provide security, safety, and guest services across the Academy grounds and facilities. The role emphasizes guest interaction and professional communication in a dynamic museum environment.

This position requires the ability to stand for extended periods, operate doors, and climb stairs, with weekend, evening, and holiday availability. Staff work from the Academy offices on a hybrid basis.