Guest-Focused Security Officer | Casino & Event Safety

Hard Rock Hotel & Casino Bristol; Bristol (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Hard Rock Hotel & Casino Bristol is seeking a Security Team member to provide property-wide security and protect guests and staff. You will report to Security supervisors and promote a friendly, guest-oriented demeanor while safeguarding assets and enforcing gaming regulations.

Qualifications include a high school diploma, at least 1 year in guest service, and willingness to obtain CPR/AED and background checks. Flexible shifts, holidays, and weekend work are required.

Qualifications

• High School Diploma or equivalent required.
• Minimum 1 year guest service experience; security experience preferred.
• Must obtain and maintain licenses/certifications per gaming regulations.

Responsibilities

• Maintain security throughout the entire property.
• Ensure safety of patrons and employees during the shift.
• Safeguard company assets during shift times.
• Prepare detailed incident reports clearly and precisely.
• Demonstrate alignment with the company values and mission.
• Enforce internal controls and gaming regulations during shifts.
• Assist in emergencies and help patrons with inquiries.

Skills

Guest service

Communication

English proficiency

Attention to detail

Education

High School Diploma or equivalent

1 year guest service experience

1 year security related experience preferred

Tools

Radios

Computers

Job description

Hard Rock Hotel & Casino Bristol is seeking a Security Team member to provide property-wide security and protect guests and staff. You will report to Security supervisors and promote a friendly, guest-oriented demeanor while safeguarding assets and enforcing gaming regulations.

Qualifications include a high school diploma, at least 1 year in guest service, and willingness to obtain CPR/AED and background checks. Flexible shifts, holidays, and weekend work are required.