Security & Guest Safety Lead — Brewery Tasting Room

Alvarado Street Brewery; Salinas (CA); On-site; USD 22,000 - 34,000; Part time

Benefits offered by this job

Discounts on merchandise as well as食物及

Job summary

Alvarado Street Brewery in Salinas seeks a vigilant security professional to maintain guest safety and order at our Castroville production facility and tasting room. This hourly role requires weekend availability and a calm, professional demeanor during busy periods.

Responsibilities include monitoring patron behavior,Providing early warnings for sketchy activity, removing disruptive individuals, and coordinating with management and local authorities as needed.

Qualifications

• High school diploma or equivalent required.
• Valid State Driver’s License.
• Valid State Security Guard Card License.
• Ability to maintain professional demeanor in stressful situations.
• Excellent communication skills – verbal and listening.
• A desire to help where needed and work as part of a team.
• Passion for providing extraordinary service.
• The ability to thrive in a fast-paced environment.
• Flexibility to work a variety of shifts.

Responsibilities

• Monitor patron behavior and level of intoxication.
• Identify and provide early warning for sketchy behavior.
• Use eye contact and body language to let troublesome patrons know that their conduct is reaching the threshold for unacceptable behavior.
• Warn patrons who are exhibiting objectionable behavior with a well-timed and discreet comment to resolve objectionable behavior in early stages.
• Remove obnoxious and offensive persons.
• Maintain professionalism at all times and especially when asking patrons to leave.
• Use force only in self-defense or detention for police.
• Calls the police to enforce criminal acts, as required.
• In collaboration with the Manager, control over-crowding and restaurant intensity.
• Under the direction of and in collaboration with the General Manager, writes up incident reports for record-keeping purposes.
• Resolves conflicts and restrains anyone who gets into a fight, takes care of patrons' welfare
• Resolve guest problems whenever possible and direct communication with manager
• Reporting pressing security-related matters to the General Manager and local authorities as needed.
• Other various tasks as assigned
• Comply with all Company safety and health policies and procedures

Skills

Professional demeanor

Communication skills

Team player

Customer service

Fast-paced environment

Shift flexibility

Education

High school diploma or equivalent

Tools

Driver's License

Security Guard License

Job description

Alvarado Street Brewery in Salinas seeks a vigilant security professional to maintain guest safety and order at our Castroville production facility and tasting room. This hourly role requires weekend availability and a calm, professional demeanor during busy periods.

Responsibilities include monitoring patron behavior,Providing early warnings for sketchy activity, removing disruptive individuals, and coordinating with management and local authorities as needed.