Security Guard - Part Time

Marriott Lexington Griffin Gate Golf Resort & Spa; Lexington (KY); On-site; USD 30,000 - 38,000; Full time

Job summary

Marriott Lexington Griffin Gate Golf Resort & Spa in Lexington, KY is seeking a Security Guard to protect guests, staff, and property while maintaining a visible security presence. The role supports safe hotel operations and strong guest comfort.

The position involves patrolling, monitoring CCTV, responding to incidents, assisting guests to their rooms, and coordinating with hotel leadership to document events with clear reports.

Qualifications

• High School diploma or equivalent; hotel or related field experience preferred
• Safety and Security Training certificate (per state requirements)
• CPR, First Aid, and Heimlich Maneuver certification

Responsibilities

• Greet guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance per Avion Hospitality standards.
• Maintain proper uniform and grooming; wear name tag.
• Comply with Avion Hospitality standards to ensure safe hotel operations.
• Answer phone and dispatch promptly; maintain two-way radio etiquette with Front Desk.
• Keep Front Desk and lobby in view when not on property walks.
• Maintain and review daily activity log.
• Maintain confidentiality of incidents involving guests or associates.
• Brief Guest Services at shift start and end.
• Open secured areas for authorized personnel; check IDs as needed.
• Be aware of legal limitations of position (local/state ordinances).
• Assist guests to their rooms or help them enter rooms.
• Investigate room thefts, accidents/thefts, and assault complaints; first responder with leadership.
• Assist outside agencies as necessary.
• Provide escort.
• Assist HR/MOD with associate altercations.
• Assist intoxicated guests.
• Know hotel and guestroom locking systems.
• Respond to security alarms and monitor CCTV (if applicable).
• Challenge suspicious persons.
• Conduct rounds; check safety hazards, lights, locks; pick up items left on property.
• Assist during medical emergencies with First Aid/CPR/Heimlich as needed.
• Complete incident/accident reports clearly and concisely with leadership.

Skills

Strong communication (written and oral

Teamwork

Calm under pressure

Bilingual Spanish (a plus)

Valid Driver License

Education

High School diploma or equivalent

Safety and Security Training certificate

CPR/First Aid/Heimlich Maneuver certified

Job description

Description

The Security Guard is responsible for providing protection for hotel guests, employees, and property. They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility.

Requirements

Duties/Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Answer phone and dispatch in a timely manner, in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk at all times.
• Maintain visual contact with the Front Desk and the front door of the hotel by remaining in the Lobby area when not on property walks.
• Maintain and review daily activity log.
• Maintain confidentiality with respect to guest and Associate incidents.
• Hold briefing with Guest Services staff both at the beginning and end of shift.
• Open secured areas for authorized personnel; checks ID of visitors/Associates, as necessary.
• Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).
• Assist guests to their rooms or help guests enter their rooms.
• Investigates room thefts, auto accidents/thefts, and assault complaints for guests (not for Associates); serves as the first responder, partnering with Department Head/Hotel leadership to write the incident report.
• Assist outside agencies as necessary.
• Provide escort.
• Assist HR/MOD with responding to Associate altercations.
• Assist with intoxicated guests.
• Be knowledgeable about hotel and guestroom locking systems.
• Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
• Challenge suspicious persons.
• Conduct rounds, checking for safety hazards, checking lights and door locks, and picking up items left on the property.
• Assist during medical emergencies, administering First Aid/C.P.R./Heimlich maneuver, as necessary.
• In partnership with Department Head/Hotel leadership, completes Incident/Accident Reports in a clear and concise manner.

Required Skills/Abilities

• Strong communication, both written and verbal.
• Ability to work in a team environment.
• Ability to remain calm under pressure.
• Bilingual communication in Spanish is a plus.
• Valid Driver License in state of work location

Education and Experience

• High School diploma or equivalent and/or experience in a hotel or a related field preferred
• Certificate of Completion in Safety and Security Training (must comply with State requirements)
• CPR, First Aid, and Heimlich Maneuver Certified