Security Guard - Part Time

Avion Hospitality; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Avion Hospitality in Lexington, KY seeks a Security Guard to protect guests, employees, and property while ensuring a welcoming atmosphere. The role involves patrolling, responding to incidents, and coordinating with hotel leadership.

The ideal candidate will have a HS diploma, security training, CPR/First Aid certification, and a valid driver’s license. Bilingual Spanish is a plus, with a commitment to Avion Hospitality standards and guest service.

Qualifications

• Strong communication skills, both written and verbal.
• Ability to work in a team environment.
• Ability to remain calm and professional under pressure.
• Bilingual Spanish is a plus.
• Valid driver's license in the state of employment.

Responsibilities

• Provide friendly, service-oriented security presence for guests and staff.
• Maintain attendance and appearance per Avion Hospitality standards.
• Control access and monitor interior/exterior areas for safety and security.
• Respond to alarms, incidents, or emergencies and document reports.
• Conduct routine patrols, assess safety hazards, and secure doors and areas.
• Assist guests with directions and escort when needed.
• Maintain confidentiality of guest and associate information and logs.

Skills

Strong communication

Team player

Calm under pressure

Bilingual Spanish available

Driver's license

Education

High school diploma or equivalent

Safety and security training certification

CPR/First Aid/Heimlich Maneuver certification

Job description

The Security Guard is responsible for providing protection for hotel guests, employees, and property. They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility.

Duties/Responsibilities

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with Avion Hospitality standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Avion Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Answer phone and dispatch in a timely manner, in addition to demonstrating proper two-way radio etiquette at all times when communicating with other Associates; maintain radio contact with the Front Desk at all times.
• Maintain visual contact with the Front Desk and the front door of the hotel by remaining in the Lobby area when not on property walks.
• Maintain and review daily activity log.
• Maintain confidentiality with respect to guest and Associate incidents.
• Hold briefing with Guest Services staff both at the beginning and end of shift.
• Open secured areas for authorized personnel; checks ID of visitors/Associates, as necessary.
• Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.).
• Assist guests to their rooms or help guests enter their rooms.
• Investigates room thefts, auto accidents/thefts, and assault complaints for guests (not for Associates); serves as the first responder, partnering with Department Head/Hotel leadership to write the incident report.
• Assist outside agencies as necessary.
• Provide escort.
• Assist HR/MOD with responding to Associate altercations.
• Assist with intoxicated guests.
• Be knowledgeable about hotel and guestroom locking systems.
• Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
• Challenge suspicious persons.
• Conduct rounds, checking for safety hazards, checking lights and door locks, and picking up items left on the property.
• Assist during medical emergencies, administering First Aid/C.P.R./Heimlich maneuver, as necessary.
• In partnership with Department Head/Hotel leadership, completes Incident/Accident Reports in a clear and concise manner.

Required Skills/Abilities

• Strong communication, both written and verbal.
• Ability to work in a team environment.
• Ability to remain calm under pressure.
• Bilingual communication in Spanish is a plus.
• Valid Driver License in state of work location

Education And Experience

• High School diploma or equivalent and/or experience in a hotel or a related field preferred
• Certificate of Completion in Safety and Security Training (must comply with State requirements)
• CPR, First Aid, and Heimlich Maneuver Certified