Security Guard Full Time Unarmed Patrol Customer Assistance

Alliedbarton Security Services; Allen (TX); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is hiring a Security Guard Full Time Unarmed Patrol Customer Assistance in Allen, TX. The role involves patrolling retail and mall areas, maintaining a visible presence, and delivering exceptional customer service to guests and staff.

You will monitor for incidents, follow site policies, and document activity using available technology. The position requires at least 1 year of security-related experience and a high school diploma or equivalent.

Qualifications

• At least 1 year of security-related experience.
• Customer service experience is preferred.
• Comfortably using a computer or tablet is preferred.

Responsibilities

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols throughout retail and mall areas, including entrances, common areas, loading zones, parking areas, and the business perimeter.
• Monitor for unusual activity, policy violations, and potential hazards, and report observations to appropriate site contacts and/or Allied Universal leadership.
• Assist with access control, visitor direction, and support for store operations while maintaining a professional presence that helps to deter unauthorized activity.

Skills

Customer service

Communication

Patrolling

Security procedures

Education

High school diploma or equivalent

Tools

Access control systems

Computer / Tablet usage

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Full Time Unarmed Patrol Customer Assistance in Allen, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Unarmed Security Officer in a retail and mall location, you will monitor and patrol assigned areas, maintain a visible presence to help deter security-related incidents, and support a welcoming experience for guests and staff. You will provide exceptional customer service, communicate clearly, and document activity using available technology. Join Allied Universal, where caring culture, teamwork, integrity, reliability, agility, and innovation guide our work.

Position Type: Full Time

Pay Rate: $18.54 / Hour

Job Schedule:

DayTimeTue07:00 AM - 05:00 PMWed07:00 AM - 05:00 PMThur07:00 AM - 05:00 PMFri07:00 AM - 05:00 PM

What You'll Do:

• Provide customer service to clients, visitors, and employees by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Respond to incidents, customer concerns, and critical situations in a calm, professional, problem-solving manner.
• Conduct regular and random unarmed patrols throughout retail and mall areas, including entrances, common areas, loading zones, parking areas, and the business perimeter.
• Monitor for unusual activity, policy violations, and potential hazards, and report observations to appropriate site contacts and/or Allied Universal leadership.
• Assist with access control, visitor direction, and support for store operations while maintaining a professional presence that helps to deter unauthorized activity.

Minimum Requirements:

• Have at least 1 year of security-related experience.
• Customer service experience is preferred.
• Comfortably using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

Requisition ID

2026-1694615