Security Guard Front Desk Alarm Coordinator

Allied Universal; Atlanta (GA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Guard Front Desk Alarm Coordinator in Atlanta, GA. You will greet visitors, manage access, monitor alarms and cameras, and provide exceptional customer service at a commercial real estate location.

The role requires supervisory experience and 5+ years in security, with a focus on incident response and professional client interactions. The position offers full-time hours and an hourly pay rate of $19.67.

Qualifications

• Minimum five years of security-related experience.
• Supervisory experience is required.
• Must be at least 18 years old for unarmed roles; 21+ for armed roles.
• Background check and drug screen required by law.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to tenants, visitors, and vendors by carrying out site-specific security procedures and access-control policies.
• Staff the front desk and greet visitors, verify identifications, issue visitor credentials, and maintain entry records.
• Monitor lobby activity, access points, cameras, alarms, and communication systems; report concerns.
• Respond to incidents, tenant requests, and emergencies calmly and effectively.
• Maintain professional, welcoming presence to deter unauthorized access.

Skills

Customer service

Security experience

Access control

Education

High school diploma or equivalent

Tools

Alarm panel knowledge

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Front Desk Alarm Coordinator in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access, monitor security-related systems, and provide outstanding customer service. You will serve as a professional, approachable presence while helping to address incidents and communicate with building staff. Join Allied Universal’s caring, agile, reliable, and innovative team, where integrity and teamwork guide everything we do.

Position Type: Full Time

Pay Rate: $19.67 / Hour

Job Schedule:

DayTimeMon06:00 PM - 11:00 PMTue06:00 PM - 11:00 PMWed06:00 PM - 11:00 PMSat04:00 PM - 12:00 AMSun12:00 PM - 07:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and/or vendors by carrying out site-specific security-related procedures, access-control policies, and when appropriate, emergency response activities at a commercial real estate location.
• Staff the front desk and greet visitors in a professional manner, verify identification and visitor authorization, issue visitor credentials, and maintain accurate entry records.
• Monitor lobby activity, access points, cameras, alarms, and/or communication systems; report unusual activity and security-related concerns according to site procedures.
• Respond to incidents, tenant requests, and critical situations in a calm, problem-solving manner, contacting appropriate personnel and/or emergency responders as directed.
• Maintain a professional, welcoming presence while helping to deter unauthorized access and supporting the orderly operation of the property.

Minimum Requirements:

• Supervisory experience is required.
• Five or more years of security-related experience is required.
• Ability to lift up to 20 pounds is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.