Security Guard Front Desk Access Control

Allied Universal; Burbank (CA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and health benefits

Job summary

Allied Universal, North America's leading security and facility services company, seeks a Security Guard Front Desk Access Control in Burbank, CA. You will welcome visitors, control access, monitor security systems, and deliver outstanding customer service at a commercial real estate site.

Join a team that supports a secure environment; you will work with tenants and onsite staff, perform badge/access controls, and participate in defining safety procedures on a daily basis.

Qualifications

• Comfortable using a computer or tablet.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A guard card or license is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• Background investigations required by law.
• Drug screen may be required.
• Licensing requirements may apply.

Responsibilities

• Provide customer service to tenants, visitors, and staff at a commercial real estate front desk by following site procedures and security protocols.
• Manage visitor access by greeting guests, verifying IDs and appointments, issuing visitor credentials, and directing individuals.
• Monitor access points, cameras, alarm systems and other security equipment; report unusual activity.
• Respond to incidents and tenant concerns calmly; contact appropriate personnel or emergency responders.
• Maintain accurate records of visitors and incidents and communicate with building management and leadership.

Skills

Customer service

Access control

Alarm panels

Guard card/license

Badge management

Education

High school diploma or equivalent

Job description

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard Front Desk Access Control in Burbank, CA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Front Desk Security Professional at a commercial real estate location, you will welcome visitors, manage access, monitor security-related systems, and provide outstanding customer service. You will serve as a visible, professional presence that helps support a secure environment while communicating clearly with tenants, guests, and onsite teams. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide our work.

Position Type: Full Time

Pay Rate: $19.65 / Hour

Job Schedule:

• Mon: 12:00 AM - 08:00 AM
• Tue: 12:00 AM - 08:00 AM
• Sat: 08:00 AM - 04:00 PM
• Sun: 08:00 AM - 04:00 PM

What You'll Do:

• Provide customer service to tenants, visitors, and staff at a commercial real estate front desk by carrying out site-specific procedures and security-related protocols.
• Manage visitor access by greeting guests, verifying identification and appointments, issuing visitor credentials, and directing individuals to appropriate areas.
• Monitor access points, cameras, alarm systems, and other security-related equipment from the front desk, reporting unusual activity according to site procedures.
• Respond to incidents, tenant concerns, and critical situations in a calm, professional, problem-solving manner, contacting appropriate personnel and/or emergency responders when needed.
• Maintain accurate visitor, incident, and access records while communicating professionally with building management, tenants, and Allied Universal leadership.

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A guard card or license is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

PPO 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.