Security guard dispatch

Fond Du Lac Reservation; Duluth (MN); On-site; USD 26,000 - 29,000; Full time

Job summary

Fond-du-Luth Casino seeks a Security Officer to patrol assigned areas, report hazards, and maintain safety for guests and employees on site.

Responsibilities include responding to incidents, dispatching personnel, monitoring surveillance, conducting evacuations, providing first aid, and coordinating with local law enforcement as needed.

Requires strong communication, ability to work with the public, and eligibility for a gaming badge; training and background checks apply.

Qualifications

• Previous experience as a Security Officer preferred.
• Ability to communicate effectively orally and in writing.
• Ability to work with the public.
• Training in emergency first aid preferred.
• Must attend mandatory department trainings (Title 31/SAR).
• Ability to obtain a gaming identification badge.

Responsibilities

• Examines assigned areas and reports obstructions or safety hazards.
• Patrols to prevent crime and protect assets, reporting disturbances or suspicious activity.
• Dispatches security personnel via phone and radio communications.
• Maintains peace at entrances and monitors for fires or hazards.
• Administers first aid as necessary.
• Reports accidents, incidents, and unsafe conditions to supervisor.
• Maintains security video surveillance and communications.
• Provides escort services and crowd control as needed.
• Responds professionally to requests, complaints, and problems.

Skills

Public interaction

Oral and written communication

Emergency management

Attention to detail

Supervision of groups

Job description

Division/Department: Fond-du-Luth / SecurityLocation: Fond-du-Luth Casino - OnsiteReports To: Security ManagerProbationary Period: 90 days – Full time; 120 days – Part timeFLSA Status: Non-Exempt (Hourly)Classification: Class A Gaming LicenseDriver’s License: Level 0 - No Driver’s License required.Rate of pay: $18.95 to $21.32Responsibilities: Examines and becomes familiar with every part of assigned areas and reports all obstructions or issues that endanger the safety of the public and employees at the Fond du Luth Casino.Patrols assigned area to prevent crime; protect company assets and property; report any disturbances, violations of law; suspicious activity or persons, and assist the public.Prepares necessary reports relating to all incidents encountered in a manner acceptable for outside distribution.Dispatches security personnel to key areas of the Casino through phone and radio communications.Maintains peace and order at all entrances.Maintains a special awareness for fires and other safety hazards.Evaluates emergency measures for evacuation of assigned areas.Administers first aid as necessary.Reports any disorderly patrons.Reports all accidents, incidents and unsafe conditions to supervisor.Reports employee theft, unusual behavior or irregularities.Knowledge of computer applications to include word processing, data bases and/ or data entry, spreadsheets and Microsoft Outlook is required.Maintains security video surveillance, phone and radio communications.Responsible for the notification of local law enforcement agencies and medical agencies during emergency situations at the Casino.Submits all reports to Security Manager and ensures that Security Manager is aware and informed of all situations.Provides general patrol of assigned area of the interior and the exterior property of the casino.Prevents unauthorized admittance of alcoholic beverages on the premises of the casino.Protects money areas and executive offices.Properly identifies all employees entering money areas.Provides escort services as needed.Maintains crowd control.Monitors special activities.Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.Maintains department uniform in a clean and professional manner.Knowledge of computer applications to include word processing, data bases and/ or data entry, spreadsheets and Microsoft Outlook is required.Appropriate work attire is required.Must attend all mandatory department trainings.Must attend all required Title 31 and/or SAR trainings.Ability to obtain a gaming identification badge to work in and around Casino property and facilities.Ensures confidentiality of financial records and all records for employees, band members and/or clients.Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.Maintains a clean and organized work area.Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.Qualifications: No drivers license is required.Ability to work with the public is required.Ability to communicate and supervise areas and groups of people and to act responsibly in an emergency situation is preferred.Training in emergency first aid is preferred.Previous experience as a Security Officer is preferred.Operations are conducted seven days a week; 24 hours a day; and on holidays.Ability to communicate effectively orally and in writing is required.Ability to work independently and establish priorities is required.Attention to detail and accuracy is required.Ability to establish professional and harmonious working relationships on all projects and with all parties involved.Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.Subject to pre-employment and annual background checks.PHYSICAL REQUIREMENT:Ability to withstand prolonged standing, stretching, bending and kneeling without restriction.Must be able to lift at least 20 lbs. and push, pull or drag up to 50 lbs.Subject to inside and outside environmental conditions, including noise, dust and working in a potentially smoking environment.T he Fond du Lac Band of Lake Superior Chippewa, Nagaajiwanaang ( Where the water stops ), is one of the six Bands of the Minnesota Chippewa Tribe and a proud sovereign Ojibwe nation. We strive to be a diverse , supportive , and inclusive workforce that employs Fond du Lac Band members, native peoples , and those from our surrounding communities .As one of Carlton County's largest employers, the Fond du Lac Band is dedicated to elevating the community through a broad spectrum of programs and enterprises including our gaming facilities, tribal government, health services, and education that promot es our language, culture, and the preservation of our natural resources .The Fond du Lac Band is a n employer that cultivate s the growth of our employees and our programs ; a place where you can develop your skills and gain experience that will positively impact the lives of those who call the Fond du Lac Band home. Our hiring practices follow tribal employment rights outlined in Fond du Lac O rdinance #12/94 (TERO).Join the Fond du Lac Band of Lake Superior Chippewa in our mission to preserve and promote our community while contributing to its vibrant future.