Security Guard Customer Service Patrol

Allied Universal; Bridgewater (FL); On-site; USD 19,000 - 26,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal in Jacksonville, FL seeks a Part-Time Security Guard Customer Service Patrol to protect clients across a tech/media/telecom environment. The role emphasizes customer service, visible patrols, and a welcoming atmosphere for employees and visitors.

The position offers a flexible schedule with overnight shifts and a pay rate of $16.73 per hour, aligning with part-time security work in a technology-focused facility. Join a team that values safety, service, and community engagement.

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years for armed roles.
• Possess a high school diploma or equivalent.
• Background check required by law.
• Drug screen required where permitted by law.
• Licensing requirements may apply by state/local laws.
• A valid driver’s license required for driving positions only.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel while carrying out site-specific security procedures.
• Conduct regular and random unarmed patrols of interior spaces, exterior areas, parking locations, loading zones, and perimeter areas.
• Monitor access points and visitor activity, verify credentials, and direct individuals to appropriate locations.
• Respond to incidents, alarms, and critical situations calmly and document actions taken.
• Complete accurate activity and incident reports and communicate information to Allied Universal leadership and site contacts.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Security Guard Customer Service Patrol

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Locations

US-FL-Jacksonville

Job Details

• Category: Security Officer Level
• Workdays Available: Wednesday, Sunday
• Shifts Available: Overnight
• Business Unit: AUS

Job Description

As a Security Guard Customer Service Patrol in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As an Unarmed Patrol Officer at a dynamic technology, media, and telecommunications location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with integrity. Join Allied Universal's agile, reliable, innovative team, where a caring culture and teamwork put people first.

Position Type: Part Time

Pay Rate: $16.73 / Hour

Job Schedule: Wed 12:00 AM - 08:00 AM; Sun 12:00 AM - 08:00 AM

What You’ll Do:

• Provide customer service to employees, visitors, contractors, and delivery personnel while carrying out site-specific security-related procedures, policies, and emergency response activities at a technology-focused location.
• Conduct regular and random unarmed patrols of interior spaces, exterior areas, parking locations, loading zones, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and visitor activity in accordance with site policies, verifying credentials and directing individuals to appropriate locations.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, notifying appropriate personnel and documenting actions taken.
• Complete accurate activity reports, incident reports, and shift documentation, communicating relevant security-related information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Closing

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.