Security Guard Customer Service Patrol

Alliedbarton Security Services; Jacksonville (FL); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Smart Tools

Career Growth

Financial Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Guard Customer Service Patrol in Jacksonville, FL. This part-time role emphasizes exceptional customer service while patrolling facilities, maintaining a visible security presence, and responding to incidents with integrity.

The schedule includes overnight shifts; a valid driver’s license is needed for driving positions where applicable. As a security professional, you will monitor access points, complete accurate reports, and support a welcoming

Qualifications

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• Background check and drug screen may be required as per policy.
• Licensing requirements depend on state/local laws and may be required.

Responsibilities

• Provide customer service to employees, visitors, contractors, and delivery personnel while carrying out site-specific security procedures and emergency response activities.
• Conduct regular unarmed patrols of interior/exterior spaces and report unusual conditions or unauthorized activity.
• Monitor access points and verify credentials, directing individuals to appropriate locations.
• Respond to incidents, alarms, and emergencies in a calm, solution-focused manner and document actions taken.
• Complete activity and incident reports and share relevant information with leadership and site contacts.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Guard Customer Service Patrol in Jacksonville, FL, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. As an Unarmed Patrol Officer at a dynamic technology, media, and telecommunications location, you will conduct routine patrols, maintain a visible presence to help deter incidents, and support a welcoming environment for employees and visitors. You will provide exceptional customer service, communicate clearly, and respond to security-related concerns with integrity. Join Allied Universal’s agile, reliable, innovative team, where a caring culture and teamwork put people first.

Position Type: Part Time

Pay Rate: $16.73 / Hour

Job Schedule:

DayTimeWed12:00 AM - 08:00 AMSun12:00 AM - 08:00 AM

What You'll Do:

• Provide customer service to employees, visitors, contractors, and delivery personnel while carrying out site-specific security-related procedures, policies, and emergency response activities at a technology-focused location.
• Conduct regular and random unarmed patrols of interior spaces, exterior areas, parking locations, loading zones, and perimeter areas to help identify and report unusual conditions or unauthorized activity.
• Monitor access points and visitor activity in accordance with site policies, verifying credentials and directing individuals to appropriate locations.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, notifying appropriate personnel and documenting actions taken.
• Complete accurate activity reports, incident reports, and shift documentation, communicating relevant security-related information to Allied Universal leadership and site contacts.

Minimum Requirements:

• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Florida State Security Agency License No. B8500287

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.