Security Guard

Free resume; Northern (KY); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Royal Beach Club Paradise Island is seeking a Security Guard to ensure the safety of guests, team members, and property at the destination. The role focuses on proactive security, monitoring CCTV and alarms, and responding to emergencies while upholding brand standards.

The Security Guard will interact with guests and staff, follow security protocols, and assist in investigations while maintaining a high level of integrity and professional conduct.

Qualifications

• Establishes the visibility of Security through patrolling indoor and outdoor areas.
• Monitors surveillance cameras and alarm systems, detects and/or prevents suspicious activity.
• Interacts with Guests to ensure their security and compliance with company standards of conduct.
• Responds promptly to calls for assistance, taking action to mitigate risk and seeking assistance as needed.
• Follows ISPS regulations and local port regulations.

Responsibilities

• Establishes the visibility of Security through patrolling indoor and outdoor areas.
• Monitors surveillance cameras and alarm systems, detects and/or prevents suspicious activity.
• Reports and responds to any suspicious activity around the Destination.
• Interacts with Guests to ensure their security and compliance with company standards of conduct.
• Assists with Guests/Team Member incidents and/or investigations.
• Coordinates access control for Team Members and Visitors.

Job description

This role is for Royal Beach Club Paradise Island.

POSITION SUMMARY

The Security Guard is responsible for ensuring the safety and security of the Private Destination. The Security Guard will be responsible for maintaining a safe and secure environment for our Team members, Visitors, and property. This role focuses on Guests, Team Members, and Visitors’ safety and responds to any emergency. The Security Guard will assist with the security and surveillance of Guests, Team Members, Visitors, equipment, and systems to ensure safety at the Destination. This position leads by example and requires exemplary organization, attention to detail, excellent Guest and Team Member engagement, and product and service standards knowledge. The Security Guard must have a high integrity, be professional in manner and communication, and meticulous in their work with the ability to apply critical thinking to identify risks and determine appropriate action. This position reports to the Security Supervisor and assists in implementing and running the Destination Security Plan to ensure a secure environment. All duties and responsibilities are performed following Company’s Brand Standards, the Royal Way philosophy, policies, and SOPs, public health, safety, security, and environmental guidelines. This Job Description in no way states or implies that these are the only duties performed by the Team Member occupying this position. All Team Members may be required to perform any other job-related duties assigned by their Supervisor or Management. The nature of this job requires daily interactions with internal and external stakeholders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establishes the visibility of Security through patrolling indoor and outdoor areas.
• Enforces and consistently follows security policies and procedures to maintain a safe and secure environment.
• Monitors surveillance cameras and alarm systems, detects and/or prevents suspicious activity through monitoring CCTV surveillance 24/7.
• Implants the appropriate action when needed.
• Monitors and is responsible for the main entrance operations.
• Reports and responds to any suspicious activity around the Destination.
• Interacts with Guests to ensure their security and compliance with company standards of conduct.
• Responds promptly and effectively to calls for assistance taking appropriate actions to mitigate risk and seeks assistance if needed as per the situation.
• Determines the situation and the appropriate action to uphold the Security of the destination.
• Ability to adapt to evolving circumstances and follow security protocols.
• Responds immediately to the location of a fire alarm. Ability to make quick decisions based on destination protocols and experience. Reports any situation to the emergency team.
• Demonstrates effective communication, conflict resolution skills, and de-escalation techniques.
• When necessary, can utilize physical control and restraint techniques, to control escalating or dangerous situations.
• Assists with Guests/Team Member incidents and/or investigations.
• Participates in training and drills and performs other security-related duties to enhance the Guest experience.
• Administers access control for Team Member sign on/off, visitors (Day Visitors & Overnight visitors), vendors, and contractor (ISD / BEG / Ops Contractor) to and from the destination.
• Coordinates transportation both ground and boat for Team Member sign on/off.
• Assists with crowd control when the Ship is port, such as, on arrival, departure, inclement weather situations, or when assigned.
• Follows the established departmental policies and procedures to ensure compliance with ISPS regulations.
• Follows local port regulations and protocols.
• Inspects the main entrance (Wishing Well) during operations and non-ship days.
• Screens personal items of Team Members, Contractors, Visitors, and Vendors upon arrival and departure.
• Acknowledges and greets Guests, Vi