Security Officer at Royal Caribbean Group Abroad

Royal Caribbean Group; United States; Sur place; USD 40 000 - 60 000; Plein temps

Résumé du poste

Royal Caribbean Group is hiring a Security Officer to ensure a visible security presence aboard cruise ships. Responsibilities include supervising security staff, conducting training, and maintaining safety and security for guests and crew. Ideal candidates will have strong leadership skills and experience in various security fields.

Physical fitness and effective communication in English are essential. This position involves shift work, including nights and holidays, and requires interaction with guests in a dynamic environment.

Qualifications

• Minimum of security leadership experience in Armed Forces, Maritime Security, Aviation Security, or Law Enforcement.
• Demonstrated leadership ability and strong organizational skills.
• Experience in crowd management and non-aggressive conflict resolution.
• Ability to manage guests in tense situations with physical and verbal tactics.

Responsabilités

• Supervise gangway security staff and implement the Ship Security Plan.
• Conduct shipboard security training.
• Perform regular security inspections of the vessel.
• Be on call to assist Security Supervisors as needed.

Connaissances

Leadership ability

Organizational skills

Crowd management

Conflict resolution

Physical fitness

Knowledge of security equipment

Effective communication

Formation

Security leadership experience

Formal security certifications or training

Outils

Security equipment

Relevant software

Description du poste

Security Officer job at Royal Caribbean Group. Abroad. The Security Officer provides a highly visible security presence during gangway operations and throughout the vessel to deter and respond to incidents involving the Guest Conduct Policy and shipboard safety. This role supervises gangway security staff, delivers security-related training to security personnel and crew, and collaborates with the Security team to maintain the safety and security of guests, crew, and the ship.

Essential Duties and Responsibilities

• Supervise gangway security staff to implement the Ship Security Plan and apply guidance from the SQM Security Manual and the Security Officer.
• Maintain thorough knowledge of the Safety and Quality Management Program, Emergency Plan, Station Bill, Master’s Rules and Regulations, Company Policy, Security Manual, and Ship Security Plan.
• Conduct shipboard security training as directed by the Chief/ Deputy Security Officer.
• Ensure proper operation and routine maintenance of all security equipment as directed.
• Support the Deputy Security Officer in maintaining good order and conduct when not conducting gangway operations.
• Perform frequent security inspections of the vessel and surroundings.
• Be on call to assist Security Supervisors as needed, in coordination with the Chief Security Officer.
• Ensure effective hand-over and cooperation between the Security Officer and Deputy Security Officer regarding incidents, follow-ups, and gangway operations.
• Observe and preserve the security and safety of the vessel, guests, and crew through proactive monitoring and responsive action.
• Attend meetings, training activities, courses, and all other work-related duties as required.

Qualifications and Education

• Minimum of security leadership experience in one or more of the following areas: Armed Forces, Maritime Security, Aviation Security, Private Security Contracting, Law Enforcement, or Hotel/Hospitality security.
• Demonstrated leadership ability, strong organizational skills, and effective written and verbal communication in English.
• Experience in crowd management and conflict resolution using non-aggressive, non-lethal approaches; ability to document evidence clearly.
• Ability to diplomatically and, if necessary, physically manage guests in tense situations; capable of applying defensive tactics and hand-to-hand skills when required.
• Sufficient physical fitness to perform restraint techniques if needed; well-groomed appearance and professional demeanor that deter incidents.
• Knowledge of security equipment, processes, and strategies; ability to work effectively in a multicultural environment.
• Strong managerial and organizational skills; proficient with computers and relevant software.
• Preference given to those with formal security certifications or training.

Language Requirements

• English: ability to speak clearly, read, and write to understand procedures and communicate with guests, supervisors, and co-workers.
• Ability to speak additional languages (e.g., Spanish, French, Italian, Portuguese, German) is preferred.

Physical Requirements

• Regularly stand, walk, use hands, reach, talk, and hear; ability to lift and move up to 50 pounds as required.
• Ability to participate in emergency lifesaving procedures and drills; full range of arm and leg movement, as well as visual, verbal, and hearing abilities required for emergencies including lifeboat operations.

Working Conditions

• Shipboard position requiring working in a dynamic, secure, and customer-facing environment.
• Shift work, including nights, weekends, and holidays as dictated by voyage schedules.
• Regular interaction with guests and crew in a high-visibility security role.

Place of Work

Onboard a cruise ship.