Security Officer

Rising Star Casino; Rising Sun (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

Rising Star Casino in Rising Sun, Indiana, is seeking dedicated security personnel to ensure the safety of patrons and property. Responsibilities include performing escort duties, maintaining regulatory compliance, and documenting incidents thoroughly.

The ideal candidate will demonstrate professionalism and provide excellent service to guests and employees alike. A commitment to upholding the company's values of Satisfaction, Togetherness, Appreciation, and Recognition is essential.

Qualifications

• Ability to provide escort activities for patrons and employees.
• Knowledge of regulatory and internal control procedures.
• Capable of maintaining professional interactions with various departments and law enforcement.

Responsibilities

• Provide designated escort activities to protect patrons and property.
• Maintain compliance with applicable regulations and company policies.
• Complete incident reports accurately reflecting events and participants.

Job description

Essential Job Functions

• Provide designated escort activities relative to the protection of patron, employee, and Company property.
• Observe and report violations relative to regulatory, internal control, or company-sponsored policies and procedures.
• Provide professional interaction and cooperation with internal (various departments) and external (law enforcement agencies) relative to their span of control.
• Provide written documentation of incidents and events, observed or reported, upon request.
• Maintain compliance with applicable regulatory, internal control, and company-sponsored, policies and procedures.
• Provide an informational resource for patrons and employees relative to locations and activities scheduled on the property.
• Assume a leadership role in employee and guest relations, and professional appearance.
• Sensitive Key log entries, Ingress and Egress log entries, Accident/Incident reports, “Hopper” fill documentation, Table fill Documentation, Jack pot documentation, Pit marker documentation, Lost and found reports, Dispatch Logs.
• Remain alert to issues within their field of observation that may require a security presence, and supporting this focus with continuous patrol activities.
• Perform escort duties consistent with Internal Control Regulations and Departmental Standard Operating Procedures.
• Assist the Indiana Gaming Agents and other Law Enforcement Agencies as requested including, but not limited to, assisting with arrest and detention functions.
• Interact with various external departments including applicable notification protocols within established compliance directives. Conduct and initiate corrective action relative to crowd control issues with focus on patron/employee safety with heightened awareness during emergencies, drills, and special events.
• Complete accident and incident reports, which accurately reflect the events, participants, location, and time of events, which involve patrons, employees, property and assets of the Company in a concise and professional format.
• Maintain compliance with regulatory, internal control, and company policies and procedures.
• Demonstrate knowledge of activities and events scheduled on the property.
• Provide a leadership role in guest and employee relations that require security intervention.
• Present a consistent appearance that demonstrated personal pride, professionalism, and provides a positive reflection upon the Company, and the Security Department.
• Must have ability to meet tasks and responsibilities as assigned by the Marine and/or Security departments during times of emergency or otherwise, as required of the crew of a Coast Guard certified vessel.
• Provide service to internal and external customers which reflects the company culture of Satisfaction, Togetherness, Appreciation and Recognition. (S.T.A.R.)
• Responsible for immediately informing on-site IGC Agent on duty, Security and Supervisor on Duty of any Internal Control or State Regulation violations related to gaming activity of which you commit, witness or become aware; must report pursuant to company Self-Reporting Policy.

Other Job Functions

• Performs miscellaneous duties as assigned.
• Maintain personal attendance levels consistent with the policies of the Company.
• Perform signature and time card activities for an accurate reflection of hours worked.
• Consistently review “pass‑on” logs, bulleting boards, and other department informational updates relative to compliance with department procedures.
• Maintain a patrol presence when not assigned to specific duty related tasks.

Properly maintain and operate all equipment, vehicles, and assigned property, relative to the completion of all employment‑related duties.