Security & Front Desk Lead — Equity Eligible

Senra Systems, Inc.; Santa Ana (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Equity participation

Medical, dental, vision

401(k)

Vacation days

Gym stipend

DoorDash credit

Job summary

Senra Systems, Inc. is seeking a Security / Front Desk Coordinator to serve as the primary frontline presence for our Cypress, CA facility. You will monitor cameras and access points, manage guest logs, issue badges, and support opening/closing procedures.

The role combines security monitoring, front desk duties, and facility support to ensure a safe, welcoming environment for employees, guests, vendors, and visitors. Onsite, with a solid benefits package and competitive hourly pay.

Qualifications

• High school diploma or equivalent preferred.
• 2+ years of experience in security, front desk, access control, facilities, hospitality, customer service, or a similar role preferred.
• Previous experience in a corporate, industrial, manufacturing, technology, or commercial facility is a plus.
• Strong customer service and interpersonal skills.
• Professional appearance and demeanor.

Responsibilities

• Serve as a visible and professional frontline security presence for the facility.
• Monitor security cameras and facility activity for unusual, unauthorized, or potentially unsafe conditions.
• Monitor facility entrances, exits, and designated access points.
• Conduct scheduled hourly interior and exterior security rounds.
• Document observations, incidents, hazards, and security concerns identified during rounds.
• Report suspicious activity, unauthorized access, safety concerns, or security incidents promptly to appropriate management.
• Follow established procedures for emergencies, security incidents, evacuations, and other unusual situations.
• Maintain awareness of the overall condition and activity of the facility throughout the workday.
• Assist with coordinating emergency response and contacting appropriate emergency services when required.
• Staff the front desk and serve as the primary point of contact for visitors and guests.
• Greet employees, visitors, vendors, contractors, and other guests in a professional and courteous manner.
• Verify and document guest access in accordance with company procedures.
• Maintain accurate visitor and guest logs.
• Issue visitor badges and ensure badges are returned when visitors leave.
• Contact employees or hosts to confirm and authorize guest access.
• Assist visitors with directions, check-in procedures, and general facility access.
• Monitor visitor activity and ensure guests remain within authorized areas.
• Coordinate contractor and vendor access as directed.
• Escalate unauthorized access attempts or unusual visitor activity.
• Assist employees with facility access and basic access-control issues.
• Create, issue, deactivate, and maintain employee and visitor badges in accordance with company procedures.
• Support access-control systems and report issues or failures to the appropriate personnel.
• Help maintain accurate access-control records.
• Ensure access to restricted areas is limited to authorized personnel.
• Assist with employee onboarding, transfers, and terminations from an access-control perspective as directed.
• Support temporary access requirements for contractors, visitors, and events.
• Perform hourly rounds of interior and exterior areas of the facility.
• Check doors, gates, access points, common areas, and other designated areas during rounds.
• Identify and report safety hazards, damaged equipment, unsecured doors, unusual conditions, or other facility concerns.
• Support Fire & Life Safety procedures and systems.
• Monitor designated fire/life-safety conditions and report alarms, blocked exits, emergency equipment concerns, or other issues.
• Ensure emergency exits and designated pathways remain accessible and unobstructed.
• Assist with emergency preparedness activities, drills, and evacuation procedures.
• Maintain familiarity with emergency procedures, muster locations, and facility emergency plans.
• Support company events, meetings, visitors, and special activities.
• Assist with event setup and breakdown, including tables, chairs, signage, barriers, registration areas, and other basic setup requirements.
• Help manage guest flow and access during events.
• Support special access requirements for executives, customers, vendors, and large groups.
• Assist Facilities and Operations with general front-of-house and facility-support activities.
• Assist with daily facility opening and closing procedures.
• Perform opening and closing security checks.
• Verify designated doors, gates, access points, and common areas are properly secured.
• Support activation/deactivation of applicable security and facility systems in accordance with established procedures.
• Report any unusual conditions or security concerns identified during opening or closing.
• Ensure the front desk and security area are organized and ready for the next shift.
• Maintain accurate visitor, contractor, badge, incident, and security logs.
• Document security incidents, unusual activity, facility concerns, and completed rounds.
• Communicate effectively with Facilities, Operations, HR, employees, contractors, and management.
• Maintain confidentiality regarding employees, visitors, company operations, security procedures, and facility information.
• Follow established escalation procedures for security, safety, and emergency situations.

Skills

Security

Front desk

Access control

Facilities

Customer service

Education

High school diploma

Tools

Access-control systems

Visitor management systems

CCTV monitoring

Job description

Senra Systems, Inc. is seeking a Security / Front Desk Coordinator to serve as the primary frontline presence for our Cypress, CA facility. You will monitor cameras and access points, manage guest logs, issue badges, and support opening/closing procedures.

The role combines security monitoring, front desk duties, and facility support to ensure a safe, welcoming environment for employees, guests, vendors, and visitors. Onsite, with a solid benefits package and competitive hourly pay.