Front Desk Receptionist/Security Associate

Leesar Inc; Fort Myers (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Benefits eligible

Job summary

LeeSar on-site position seeks a Front Desk Receptionist / Security Associate to provide a welcoming first impression and assist with visitor management and basic security tasks. The role focuses on front desk operations, calls, and documentation while maintaining confidentiality and a professional demeanor.

The role requires a High School diploma or equivalent, strong communication skills, and the ability to work in a customer-facing environment.

Qualifications

• High School diploma or equivalent required.
• Experience in customer-facing roles preferred.
• Strong communication and interpersonal skills essential.

Responsibilities

• Serve as the primary receptionist and front desk representative for the organization.
• Greet visitors, vendors, applicants, and associates in a professional, friendly manner.
• Answer, screen, and direct incoming telephone calls.
• Maintain a professional, organized reception area and assist with data entry and mail processing.
• Manage visitor registration, sign-in, and badge issuance; coordinate access as needed.
• Monitor entrances and security cameras and escalate concerns per procedures.

Skills

Customer service

Receptionist

Administrative support

Hospitality

Healthcare

Retail

Banking

Education

High School diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Internet applications

Job description

Front Desk Receptionist / Security AssociateNon-Exempt | On-Site | Reports to: Security Manager | Department: SecurityFTE: 0.8, 32.5 hpwScheduled primarily Monday through Friday and averages approximately 32.5 hours per week, (0.8 FTE), qualifying for benefits. Additional hours may occasionally be available or required based on business needs. This position is designed to provide a consistent customer-facing presence at the front desk while supporting facility access control. The role is not a licensed Security Officer position and does not perform routine patrol, enforcement, or emergency response functions except as directed during emergencies or business continuity events.POSITION SUMMARY:• Serves as the primary point of contact for visitors, vendors, applicants, and associates, creating a professional and welcoming first impression of LeeSar/CSF.• Manages front desk operations, visitor access procedures, incoming calls, and administrative support functions for the Security Department.• Supports facility security through visitor management, access control procedures, monitoring security systems, and maintaining accurate records.• Collaborates with Security, Human Resources, and operational departments to provide exceptional customer service and maintain a safe and secure environment.JOB DUTIES:Front Desk Operations:Serve as the primary receptionist and front desk representative for the organization.Greet visitors, vendors, applicants, and associates in a professional, friendly, and service-oriented manner.Answer, screen, and direct incoming telephone calls.Maintain a professional, organized, and welcoming reception area.Provide information and assistance to visitors and associates while ensuring a positive customer experience.Assist with data entry, tracking reports, and special projects.Process incoming mail, packages, and deliveries.Visitor Management & Access Control:Manage visitor registration, sign-in, and badge issuance processes.Verify visitor authorization and follow established access control procedures.Notify associates of visitor arrivals and coordinate visitor access as appropriate.Maintain visitor logs and access records.Monitor facility entrances, security cameras, and designated access points.Escalate unusual or suspicious activity to Security personnel in accordance with established procedures.Teamwork & Customer Service:Maintain effective communication with Security, Human Resources, and other departments.Demonstrate professionalism, patience, and discretion in all interactions.Maintain confidentiality of information, records, and sensitive matters.Embrace and demonstrate the organization's Core Values.EDUCATION:High School diploma or equivalent required.REQUIREMENTS:As a customer facing role, this position must abide by professional business casual dress code.Must be at least 18 years of age.Authorization to work in the United States without current or future employer sponsorship.Previous customer service, receptionist, administrative support, hospitality, healthcare, retail, banking, or similar experience is preferred.Strong customer service orientation and interpersonal skills.Professional verbal and written communication skills.Proficient computer skills including Microsoft Outlook, Word, Excel, and internet applications.***The duties and responsibilities listed in this job description are not exhaustive and may be modified at the discretion of the employer for business needs. Additional duties may be assigned as needed.LeeSar is an Equal Opportunity Employer and a Drug-Free/Tobacco-Free Workplace