Security For Residential Building - Long Beach

Customized Guard Services & Systems; Long Beach (CA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Uniforms provided

Exclusive app access

Full support

Medical insurance

Dental insurance

Vision insurance

401K/403b plan

Job summary

Customized Guard Services & Systems (CGSS) in Long Beach, CA is seeking a Lobby Ambassador to greet tenants and visitors, monitor access, and ensure safety and security in a high-rise setting. You will coordinate with security and maintenance teams and provide excellent customer service.

The role emphasizes welcoming interactions, handling inquiries, and supporting building operations with a focus on safety and professionalism for occupants and guests.

Qualifications

• Prior experience in security/concièrge or customer service preferred.
• Ability to greet and assist tenants, guests, and visitors.
• Strong communication and teamwork skills.

Responsibilities

• Greet tenants, guests, and visitors upon arrival.
• Provide directions and information about building amenities.
• Verify IDs and issue visitor passes as needed.
• Monitor access to the building and maintain visitor log.
• Report security concerns and assist in emergencies.
• Coordinate with maintenance and security teams for smooth operations.

Skills

Greeting guests

Access control

Security awareness

Customer service

Emergency response

Tools

App access

Job description

Are you interested in working for us! Join our team at Customized Guard Services & Systems (CGSS) and advance your career with a fast-growing, privately-owned & operated company. Our hiring team will invest all of the necessary time and resources to ensure a perfect job placement is identified for you. Our commitment is our employees, and our entire business infrastructure is built for your career advancement and success. We are looking forward you to meet you and hope to welcome you to our “Customized” family in the very near future!

Long Beach, CA, United States of America

Job Skills / Requirements

The Lobby Ambassador serves as the first point of contact for tenants, guests, and visitors entering the commercial high-rise building. This role involves providing a welcoming atmosphere, ensuring the security and safety of the premises, and delivering exceptional customer service.

Key Responsibilities:

Greeting and Assistance:

• Warmly greet tenants, guests, and visitors upon arrival.
• Provide directions, information, and assistance regarding building amenities, services, and surrounding areas.
• Address and resolve inquiries and concerns promptly and courteously.

Access Control:

• Monitor and control access to the building, ensuring that only authorized individuals enter.
• Verify identification and issue visitor passes as necessary.
• Maintain a visitor log and manage guest check-ins and check-outs.

Security and Safety:

• Conduct regular surveillance of the lobby area and report any suspicious activities or security breaches.
• Collaborate with security personnel to ensure the safety of the building and its occupants.
• Respond promptly to emergencies, such as fire alarms, medical incidents, or evacuations, and assist as needed.

Communication:

• Serve as a liaison between building management, security, and tenants.
• Communicate effectively with other team members and departments to ensure smooth operations.
• Relay important information or updates to tenants and guests as required.

Lobby Maintenance:

• Ensure the lobby area is clean, tidy, and well-maintained at all times.
• Coordinate with maintenance and cleaning staff to address any issues or concerns.
• Report any maintenance needs or safety hazards to the appropriate personnel.

Additional Information / Benefits

• Weekly Pay: We offer competitive weekly pay, ensuring timely compensation for your work.
• Uniforms Provided: We provide uniforms to maintain a professional appearance and ensure your comfort during working hours.
• Exclusive App Access: Our dedicated app provides easy access to features such as direct deposit, clock in and out functionalities, W1 forms, day off request submissions, and any other resources or support needed.
• Full Support: We provide comprehensive support to address any questions or concerns you may have, ensuring your smooth integration into the team.

Benefits: Medical Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan