Security, Dual Rate Supervisor

Caesars Entertainment; Kansas City (MO); On-site; USD 30,000 - 41,000; Full time

Job summary

Caesars Entertainment in North Kansas City is seeking a Security Supervisor to oversee daily security operations, lead Security Officers, and ensure safety of guests, team members, and assets.

This role requires high school diploma, flexible schedule, ability to obtain Missouri Gaming License, and provides hourly pay with benefits after 90 days.

Qualifications

• High School Diploma or GED required.
• Must be 18 years of age minimum.
• Prior security supervisory experience preferred.
• Experience in casino, hospitality, gaming, law enforcement, military, or related security environments preferred.
• Ability to obtain and maintain all required gaming and regulatory licenses.
• Ability to work flexible schedules, including nights, weekends, holidays, and special events.

Responsibilities

• Oversee the daily operations of the Security Department during assigned shifts.
• Supervise all Security Officers and security activities occurring during each shift.
• Determine staffing requirements and schedule personnel to maximize security coverage while controlling labor costs.
• Develop and maintain weekly shift schedules.
• Serve as the senior security leader on duty in the absence of the Security Shift Manager.
• Safeguard company assets, employees, guests, and property.
• Ensure effective communication between shifts and department leadership.

Skills

Security Leadership

Staffing & Scheduling

Access Control

Emergency Response

Security Operations

Team Development

Communication

Education

High School Diploma or GED

Tools

Access Control Systems

Key Management Systems

Security Technology

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Security Supervisor is responsible for the daily operation of the Security Department when assigned shifts as a security leader, ensuring the safety and security of guests, team members, company assets, and gaming operations. This position directs Security Officers during assigned shifts, administers security systems and programs, maintains compliance with Missouri Gaming Commission regulations and internal controls, and serves as a key leader in emergency response, employee development, and operational effectiveness. The Dual Rate Supervisor acts on behalf of the Security Shift Supervisor when required and ensures all security operations are conducted in a professional, efficient, and compliant manner. When not acting as a supervisor, will be assigned shifts to act in the Security Officer role part of the time

In this role you will be paid hourly and you will be eligible for benefits after 90 days of employment.

How You Will Create the Extraordinary

Security Operations and Leadership

• Oversee the daily operations of the Security Department during assigned shifts.
• Supervise all Security Officers and security activities occurring during each shift.
• Determine staffing requirements and schedule personnel to maximize security coverage while controlling labor costs.
• Develop and maintain weekly shift schedules.
• Serve as the senior security leader on duty in the absence of the Security Shift Manager.
• Safeguard company assets, employees, guests, and property.
• Ensure effective communication between shifts and department leadership.
• Administer access control for the property.
• Manage the Key system for Security and Sports Book key boxes.
• Maintain control of key inventories, records, and key repair processes.
• Ensure weapons detection platforms are operational and functioning properly.
• Maintain and update the list of evicted guests and ensure appropriate enforcement.
• Ensure compliance with all Security Department policies and procedures.
• Maintain compliance with Missouri Gaming Commission regulations and approved System of Internal Controls.
• Monitor security operations to ensure adherence to gaming, money-handling, and security standards.
• Report any improper, illegal, or suspected improper or illegal acts involving employees to the Security Manager.
• Administer training programs to ensure effective security operations and protection of gaming and monetary assets.
• Provide ongoing coaching, counseling, guidance, and instruction to security personnel.
• Ensure continuous training and preparedness of Security Officers on assigned shifts.
• Assist the Security Manager with hiring, onboarding, training, and development of Security Officers.
• Evaluate employee performance and provide performance feedback.
• Administer corrective action and disciplinary procedures as necessary.
• Develop Dual Rate Supervisors and prepare team members for leadership opportunities.
• Ensure supervisory personnel are trained in Card & Dice, Dispatch, and Rover functions.
• Review all Security Incident Reports for accuracy, completeness, and appropriate follow-up.
• Respond to security incidents, emergencies, disturbances, and critical events.
• Coordinate security response activities during emergency situations.
• Maintain accurate records of Project 21 counts and required operational reports.
• Conduct investigations and ensure appropriate documentation of incidents.
• Conduct property safety inspections and support safety initiatives throughout the facility.
• Identify security vulnerabilities and recommend corrective actions.
• Secure, manage, package, and coordinate shipment of Lost and Found items through approved vendors.
• Maintain accountability of security equipment, keys, and controlled assets.
• Ensure Valet operations are properly staffed and effectively managed from a security perspective.
• Provide leadership support and incident response for Performance Venue operations as needed.
• Maintain professional relationships with guests, vendors, and internal departments.
• Serve as a liaison with local law enforcement agencies, first responders, and emergency service providers.
• Ensure security personnel remain prepared to respond to fire, medical, security, and other emergency situations.
• Coordinate with external emergency agencies during incidents requiring outside assistance.
• Support emergency planning, drills, and preparedness initiatives.

What You Will Need

High School Diploma or GED required.

Must be 18yrs of age minimum

Prior security supervisory experience preferred.

Experience in casino, hospitality, gaming, law enforcement, military, or related security environments preferred.

Ability to obtain and maintain all required gaming and regulatory licenses.

Ability to work flexible schedules, including nights, weekends, holidays, and special events.

Strong leadership, supervisory, and team development skills.

Knowledge of security operations, investigations, emergency response, and asset protection.

Understanding of gaming regulations, internal controls, and casino security procedures.

Experience with access control systems, key management systems, and security technology.

Strong written and verbal communication skills.

Ability to make sound decisions under pressure.

Excellent organizational and time-management abilities.

Proficiency in incident reporting, scheduling, and security documentation.

Ability to maintain confidentiality and exercise sound judgment.

Successfully obtain a Missouri Gaming License and pass a preemployment drug test

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89750
• Job Category Casino
• Job Schedule Full time
• Locations Harrah's North Kansas City (On-site)