SENIOR SECURITY OFFICER II

Caesars Entertainment; Pompano Beach (FL); On-site; USD 52,000 - 75,000; Full time

Job summary

Caesars Entertainment is seeking a Senior Security Officer II to oversee security shift activities, ensuring a safe environment for guests and team members while protecting company assets. The role supports a Family Style Service culture through positive actions and attitude.

You will supervise and delegate tasks, investigate incidents, and ensure policies are followed. Flexibility for nights, weekends, and holidays is required; knowledge of casino events and promotions is important for success.

Qualifications

• Must be 21 years of age or older.
• Proficient in English verbal and written.
• Flexible to work various shifts, weekends, and holidays.
• Must be able to obtain and maintain a 1055 gaming license.
• Acquire and maintain CPR/AED certification.
• A high school diploma or GED equivalent.
• Two to Three years experience in security preferred.

Responsibilities

• Knowledge and ability to perform assigned duties of all subordinate positions.
• Provide excellent guest service at all times.
• Ensure the safety and security of team members and guests.
• Investigate incidents and compile data for accurate reporting.
• Ensure all policies and procedures are followed and monitored during the shift.
• Review shift activities with Security Management.
• Have complete knowledge of casino events and promotional activities and assist as needed.
• Keep work area clean and orderly.
• Handle routine customer complaints and incidents with discretion.

Skills

Security operations experience

Professional English

Flexible scheduling

Gaming license 1055

CPR/AED certification

High school diploma

2-3 years security experience

Team supervision

Education

High school diploma or GED

Job description

Job Summary

The Senior Security Officer II oversees the activities of the security shift in the absence of the Security Supervisor, provides a safe environment for all guests and team members and protects company assets. Promote Family Style Service culture through actions and positive attitude.

How You Will Create the Extraordinary

HOW YOU WILL CREATE THE EXTRAORDINARY

• Knowledge and ability to perform assigned duties of all subordinate positions.


• Provide excellent guest service at all times


• Ensure the safety and security of team members and guests.Supervise programs and processes to reduce and control loss time injuries.


• Delegate authority and assign responsibilities.


• Investigate incidents and/or customer complaints, compiling data for accurate reporting.


• Ensure all policies and procedures are being followed and monitored during the shift.


• Review shift activities with Security Management.


• Have complete knowledge of all casino events and promotional activities, and assist as needed.


• Keep work area in a clean and orderly manner.


• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.


• Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.


• Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change.


• Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.


• Perform other duties as assigned or reasonably requested by any member of management.

What You Will Need

WHAT YOU WILL NEED

• Must be 21 years of age or older


• Proficient in English verbal and written


• Flexible to work various shifts, weekends, and holidays


• Must be able to obtain and maintain a 1055 gaming license.


• Acquire and maintain CPR/AED certification.


• A high school diploma or GED equivalent.


• Two to Three years experience in security preferred.

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 250 pounds


• Ability to lift and carry objects up to 50 pounds


• Ability to bend, stoop, twist, reach, and kneel repetitively


• Safely work with provided cleaning chemical and equipment


• Ascend and descend stairs and maintain equilibrium for an extended period


• Must be able to work from a standing or sitting position and/or walking motion for extended period


• Ability to work in a smoking and pet-friendly environment

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 88548


• Job Category Security and Surveillance


• Job Schedule Full time


• Locations Harrah's Pompano Beach (On-site)