Security/Door Person

SACRED HEART VILLAGE I INC; Wilmington (DE); On-site; USD 32,000 - 42,000; Full time

Job summary

SACRED HEART VILLAGE I INC is seeking an Overnight Security/Door Person to serve as the face of the building, providing excellent customer service to tenants and visitors while ensuring safety. The ideal candidate will be professional, courteous, and genuinely concerned for the elderly residents’ well-being.

Responsibilities include monitoring entrances, handling emergencies with calm professionalism, and maintaining logs.

Qualifications

• High school diploma or equivalent required.
• Equivalen t work experience is a plus.
• Willingness to pass a criminal background check and drug screening.
• Ability to show compassion and empathy while upholding building rules.
• Strong verbal and written communication skills.

Responsibilities

• Monitor foot traffic in and out of the building.
• Maintain a calm demeanor when assessing emergencies and take appropriate action.
• Respond to emergencies reported by residents.
• Make emergency calls to first responders when necessary.
• Ensure guests and residents follow building policies and procedures.
• Monitor security cameras and answer phones, greet tenants and visitors.
• Maintain a log of significant events during the shift.
• Assist residents with package deliveries and groceries per policies.
• Perform other duties to support the mission of respecting residents.

Skills

Compassionate care

Clear communication

Stress management

Community resources knowledge

Customer service

Education

High school diploma or equivalent

Tools

Security cameras

Job description

Position Summary:This shift OVERNIGHT 11:00 PM - 7:00 AM, rotating days.The security, door person is the face of the building. This candidate is responsible for providing amazing customer service to tenants, and visitors while ensuring the safety and security of the building. The ideal candidate for this role will be professional, and courteous, and must have genuine concern for the elderly and sensitive to their special needs.Essential Functions:Monitor foot traffic in and out of the building.Calm demeanor in deciding whether an emergency is taking place and provide appropriate action.Respond when an emergency is activated from residents.Make emergency call to appropriate first responders when necessary.Ensuring guests and visitors entering and leaving the building are following policies and procedures.Monitor Security CamerasAnswer phone calls, greet tenants, and visitors.Maintain a log of significant events that transpired throughout the shift.Assist residents with package deliveries, groceries, etc., within the guidelines of the policies and procedures.Other duties needed to help drive our vision, and fulfill our mission, of the “The poor should never be treated poorly”.Education/Experience:High school diploma or equivalent Required.Equivalent work experience a plus.Skills and Knowledge:Ability to show compassion and empathy while also being firm, fair and consistent in upholding the rules of the properties.Ability to use plain, and simple language to communicate.Strong verbal and written communication.Works well under pressure.Ongoing awareness of community resources.Willingness to consent to and the ability to pass a criminal background check, and drug screening.