Security/Door Person

Ministry of Caring, Inc; Wilmington (DE); Sur place; USD 28 000 - 42 000; Plein temps

Résumé du poste

Ministry of Caring, Inc in Wilmington, DE is seeking an overnight Security/Door Person to welcome tenants and visitors while ensuring safety. This role requires professionalism, compassion, and the ability to maintain composure during incidents.

You will monitor access, log events, and assist residents with needs in accordance with building policies. The ideal candidate is compassionate, has strong communication skills, and can pass a background check and drug screening.

Qualifications

• Compassionate and empathetic approach when interacting with tenants and visitors.
• Clear verbal and written communication under pressure.
• Ability to follow building policies and procedures.
• Willingness to undergo background check and drug screening.

Responsabilités

• Monitor foot traffic in and out of the building.
• Maintain a calm demeanor when assessing emergencies and take appropriate action.
• Respond to emergency activations from residents.
• Make emergency calls to first responders when necessary.
• Greet tenants and visitors, answer phone calls, and maintain event logs.

Connaissances

Compassion

Communication

Crisis management

Customer service

Formation

High school diploma

Description du poste

Job Details: Job Location: Wilmington, DE 19801, Position Summary:

This shift OVERNIGHT 11:00 PM - 7:00 AM, rotating days.

The security, door person is the face of the building. This candidate is responsible for providing amazing customer service to tenants, and visitors while ensuring the safety and security of the building. The ideal candidate for this role will be professional, and courteous, and must have genuine concern for the elderly and sensitive to their special needs.

Essential Functions:

• Monitor foot traffic in and out of the building.
• Calm demeanor in deciding whether an emergency is taking place and provide appropriate action.
• Respond when an emergency is activated from residents.
• Make emergency call to appropriate first responders when necessary.
• Ensuring guests and visitors entering and leaving the building are following policies and procedures.
• Monitor Security Cameras
• Answer phone calls, greet tenants, and visitors.
• Maintain a log of significant events that transpired throughout the shift.
• Assist residents with package deliveries, groceries, etc., within the guidelines of the policies and procedures.
• Other duties needed to help drive our vision, and fulfill our mission, of the "The poor should never be treated poorly".

Qualifications: Education/Experience:

• High school diploma or equivalent Required.
• Equivalent work experience a plus.

Skills and Knowledge:

• Ability to show compassion and empathy while also being firm, fair and consistent in upholding the rules of the properties.
• Ability to use plain, and simple language to communicate.
• Strong verbal and written communication.
• Works well under pressure.
• Ongoing awareness of community resources.
• Willingness to consent to and the ability to pass a criminal background check, and drug screening.