Security Dispatcher: Guest Safety & Incident Response

Caesars Entertainment; Las Vegas (NV); Presencial; USD 40 000 - 60 000; Tempo integral

Resumo da oferta

Caesars Entertainment in Las Vegas, NV, seeks a Security Dispatcher for Planet Hollywood LV. This on-site role supports guest safety and asset protection, coordinating with teams and monitoring security systems to maintain a welcoming, secure environment.

Responsibilities include greeting guests, CCTV oversight, incident documentation, and coordinating with other departments while upholding company policies. 12-hour shifts may be required.

Qualificações

• High school graduate or equivalent is required.
• 1 to 2 years security experience preferred.
• Able to operate data entry and CCTV systems.
• Must obtain Nevada Gaming Card, Alcohol Awareness Card (AES), and have a valid Nevada Driver’s License.

Responsabilidades

• Greet guests and team members with a friendly welcome.
• Monitor cameras and report malfunctions.
• Respond to incidents and document reports.
• Assist law enforcement and provide testimony if required.
• Maintain professional appearance and customer service.

Conhecimentos

Data entry

Customer service

Communication skills

Crisis management

Formação académica

High school diploma

Ferramentas

Video surveillance

Alarm monitoring

Descrição da oferta de emprego

Caesars Entertainment in Las Vegas, NV, seeks a Security Dispatcher for Planet Hollywood LV. This on-site role supports guest safety and asset protection, coordinating with teams and monitoring security systems to maintain a welcoming, secure environment.

Responsibilities include greeting guests, CCTV oversight, incident documentation, and coordinating with other departments while upholding company policies. 12-hour shifts may be required.