Security Dispatch Specialist

Marc Security Services LLC; Tampa (FL); On-site; USD 42,000 - 60,000; Full time

Job summary

MARC SECURITY SERVICES INC. in Tampa, FL is seeking a Security Dispatcher to coordinate dispatch of security personnel, monitor alarms, and ensure timely responses to incidents.

You will manage shift coverage, maintain accurate records, communicate with clients and law enforcement, and support development of dispatch protocols to improve response times. The ideal candidate has a high school diploma, at least two years in security or dispatch, and strong communication, problem-solving, and

Qualifications

• High school diploma or equivalent is required.
• Certification in security management or related field is preferred.
• Two years of security or dispatch experience is required.

Responsibilities

• Monitor and respond to security alarms and emergency calls, ensuring prompt dispatch.
• Coordinate with security officers to ensure client location coverage and manage shift schedules.
• Maintain detailed records of incidents, dispatches, and communications.
• Communicate with clients, security staff, and law enforcement with accurate information.
• Utilize dispatch software to track personnel movements and resource status.
• Perform regular checks and tests of communications equipment.
• Assist in training new dispatchers and developing dispatch procedures.

Skills

Communication skills

Problem-solving

Attention to detail

Teamwork

Confidentiality

Security software

Education

High school diploma or equivalent

Security management certification (preferred)

Tools

Security dispatch software

Job description

MARC SECURITY SERVICES INC. in Tampa, FL is seeking a Security Dispatcher to coordinate dispatch of security personnel, monitor alarms, and ensure timely responses to incidents.

You will manage shift coverage, maintain accurate records, communicate with clients and law enforcement, and support development of dispatch protocols to improve response times. The ideal candidate has a high school diploma, at least two years in security or dispatch, and strong communication, problem-solving, and