Night-Shift Security Dispatcher: 24/7 SOC & Remote Support

Signal Tampa; Tampa (FL); On-site; USD 26,000 - 30,000; Part time

Benefits offered by this job

Locally Owned & Operated

Equal Opportunity Employer

Clear Career Path

Job summary

Signal Tampa is seeking a Security Dispatcher to operate in a 24/7 Security Operations Center in Tampa, FL. The role focuses on monitoring real-time activity, dispatching officers, and maintaining clear communication with field personnel and supervisors.

Responsibilities include incident documentation, remote patron support, and acting as the central hub during shifts. Requires a high school diploma, strong communication, and the ability to pass background checks and drug screening.

Qualifications

• High school diploma or GED is required.
• Customer service orientation with ability to remain calm under pressure.
• Strong verbal communication, multitasking, and crisis-handling skills.
• Proficiency in phone and computer usage.

Responsibilities

• Provide remote assistance to patrons, visitors, and staff using video/audio communication systems.
• Dispatch security officers, supervisors, or staff to resolve incidents, service requests, or emergencies.
• Monitor traffic flow, entry, and exit points to ensure safety and accountability.
• Maintain accurate logs of incidents, service calls, and communications in the digital reporting system.
• Remain at the Operations Center throughout the shift until properly relieved.

Skills

Customer service

Verbal communication

Crisis management

Education

High school diploma or GED

Job description

Signal Tampa is seeking a Security Dispatcher to operate in a 24/7 Security Operations Center in Tampa, FL. The role focuses on monitoring real-time activity, dispatching officers, and maintaining clear communication with field personnel and supervisors.

Responsibilities include incident documentation, remote patron support, and acting as the central hub during shifts. Requires a high school diploma, strong communication, and the ability to pass background checks and drug screening.