Security Control room Operator (IB3)

Foxconn Industrial Internet - FII; Houston (TX); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

Life Insurance

Disability Coverage

401K

Job summary

Foxconn Industrial Internet - FII is seeking a Security Control Room Coordinator in Houston to operate CCTV systems, respond to alarms, and coordinate with security staff. The role involves monitoring equipment, recording events, and assisting in emergency procedures.

The candidate must have a high school diploma, basic English, and at least 3 years in security-related work, with strong problem-solving abilities and reliability. Training and strict data confidentiality are emphasized.

Qualifications

• High school diploma or equivalent.
• Basic knowledge of English.
• User-level computer skills.
• Minimum of 3 years of experience in a related field (security technology, armed forces, security guarding).
• Professional response to unexpected events.
• Problem-solving skills.
• High reliability and compliance with regulations.
• Ability to work independently.
• Interest in technological innovations.

Responsibilities

• Alarm response: Operate devices, monitor signals, document events in the report.
• Continuously monitor CCTV; report issues to Security Department.
• If alarm triggers, inform shift leader of exact location.
• Identify person causing alarm and log event; cancel central alarm with dispatcher if needed.
• If fire detection triggers, inform shift leader and assist evacuation; verify authenticity.
• Elevator phone monitoring: contact caller and notify technicians.
• Coordinate with guards on duty during daily operations.
• Attend mandatory trainings.
• Maintain order and cleanliness; comply with EHS regulations.
• Report extraordinary events; write records; report non-compliance.
• Carry out additional security tasks as instructed by Security Department.
• Maintain confidentiality of data; avoid unauthorized disclosure.
• Prevent unauthorized entry to CCTV room; follow access controls.
• Archive video recordings per regulations.

Skills

English knowledge

Communication skills

Problem solving

Reliability

Ability to work independently

Interest in innovations

Education

High school diploma or equivalent

Tools

User-level computer skills

Job description

Security Control Room Coordinator (IB3)

Location: Houston, TX 77064

Business Unit: CESBG

Job Classification: None- Exempt

SUMMAR

Operation and supervision of technical equipment in control room in order to monitor persons, assets, and ongoing processes within the plant area, and to respond immediately to extraordinary events and emergency signals. Preparing daily reports on the operation and condition of the technical equipment managed, as well as on events occurring during the shift

KEY RESPONSIBILITIES

• Alarm response: Operate installed technical devices, monitor signals, and prepare reports on triggering events. All relevant data must be documented (e.g., alarm, acknowledgment, intervention initiated, persons involved, detailed documentation of actions taken).
• Continuously monitor CCTV images. In case of irregularities (e.g., no recording, malfunction, poor image quality, or other technical issues), immediately notify the Security Department and record the issue in the report.
• If the alarm system is triggered, promptly communicate the exact location of the alarm to the shift leader.
• Ensure identification of the person who caused the alarm, acknowledge the alarm in the system, and record the event in the report. In the case of a central monitoring alarm, cancel it with the dispatcher after clarifying the cause.
• If the fire detection and extinguishing system is triggered, promptly communicate the exact sensor location to the shift leader. Verify the authenticity of the alarm using technical tools and/or information from the responding security guard. In case of a real alarm, assist evacuation and rescue operations using all available technical means. In case of a false alarm, cancel it with the monitoring center and the fire department headquarters. Document all data in the report (e.g., alarm, acknowledgment, intervention, persons involved, detailed documentation of actions).
• Elevator phone monitoring: Operate the elevator phones located in the control room. If a signal is received, immediately contact the caller, notify the FMD technicians, inform them that a person is trapped in the elevator, and request immediate rescue and technical repair.
• Security Control Center Coordinator on a daily basis must cooperate with security guards on duty at various posts during daily operations and be familiar with their responsibilities.
• Training: Attend mandatory periodic trainings and courses
• Housekeeping: Maintain continuous order and cleanliness in the workplace, comply with environmental, occupational, and fire safety (EHS) regulations.
• Reporting obligation: Report all extraordinary or unusual events (including incidents listed in the disciplinary code). In addition to immediate verbal reporting, prepare written records. Immediately report to the shift leader any event that does not comply with existing security instructions or company procedures.
• Other tasks: Carry out any additional activities related to company security as instructed by the Security Department, such as assisting in the management of extraordinary events, investigating actions listed in the disciplinary code, and performing extra inspection tasks.
• Responsibility, confidentiality: The Security Control Center Coordinator must not disclose any work-related or incident-related data/information to anyone without the knowledge and authorization of the Security Manager
• Must prevent unauthorized persons from entering the CCTV room. Exceptions are only possible with the instruction of the Security Department or with a valid access permit
• Saving and archiving video recordings or other data is only permitted under the instruction of the Security Department and in compliance with applicable regulations

Scope of Authority

• The Security Control Center Coordinator performs duties under the direct supervision of the Security Department, and only the Security Department has the right to issue instructions.

BASIC QUALIFICATION AND EDUCATION

• At least a high school diploma (or equivalent).
• Basic knowledge of English.
• User-level computer skills
• Minimum of 3 years of experience in a related field (security technology, armed forces, security guarding)
• Professional response to unexpected events
• Problem-solving skills.
• High reliability and compliance with regulations
• Tolerance for monotonous tasks
• Good communication skills
• Secondary priority abilities and skills
• Ability to work independently.
• Interest in technological innovations

WHY JOIN US

• Comprehensive benefits package including medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by employer.
• Supplemental life insurance and long-term disability coverage options available.
• 401K with employer contribution.
• Personal, Vacation, and Holiday paid time off for all full-time employees.

Our company is an Equal Opportunity Employer (EOE). All qualified candidates will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status in accordance with applicable federal, state and local laws.