Security Control Room (Access Control) Operator

First Coast Security; Huntsville (AL); On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

401K/403b Plan

Paid Holidays

Paid Vacation

Job summary

First Coast Security is seeking a Security Control Room (Access Control) Operator to support our Data Center in Huntsville, AL. The SCR Operator monitors video, access control, and communications to ensure safety and continuous situational awareness.

Responsibilities include dispatch management, coordinating officer activity, and incident response following established protocols. Education: High School Diploma or GED; Certifications: First Aid/CPR/AED, Guard Card; strong typing and Google

Qualifications

• Completion of required legislative and Basic Functional Training Plans, as well as any local documentation required for the position.
• Ability to quickly learn and operate complex security systems, type at a minimum of 45 words per minute, familiarity with Google Workspace systems.

Responsibilities

• System Monitoring & Access Control
• Alarm Response & Dispatch
• Communications & Coordination
• Daily Operations & Audits

Skills

Typing 45 wpm

Google Workspace

Security systems

Verbal communication

Written communication

Situational awareness

Analytical thinking

Education

High School Diploma or GED

Tools

Access control systems

Video surveillance

Job description

Security Control Room (Access Control) Operator(Security)

Huntsville, AL, United States of America

First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.

First Coast Security Services is an Equal Opportunity / Affi

#services

Job Skills / Requirements

The Data Center Physical Security Security Control Room (SCR) Operator serves as the nerve center of security operations at the Data Center. Operators working in the SCR are responsible for monitoring all video, communications, and access control systems. They manage dispatch information, direct and control officer activity, and coordinate security activities occurring on the site, particularly during incidents. The SCR Operator ensures the safety and security of personnel, assets, and reputation by adhering to established protocols and maintaining continuous situational awareness.

Responsibilities

The responsibilities are divided into several core functional areas, ensuring comprehensive coverage of data center security operations.

? System Monitoring & Access Control

? Alarm Response & Dispatch

? Communications & Coordination

? Daily Operations & Audits

Qualifications

To be successful in this role, candidates must meet specific prerequisites and possess a blend of technical and interpersonal skills.

? Prerequisites

? Completion of required legislative and Basic Functional Training Plans, as well as any local documentation required for the position.

? Technical Proficiency

? Ability to quickly learn and operate complex security systems, type at a minimum of 45 words per minute, familiarity with Google Workspace systems (docs, sheets, slides, forms)

? Communication Skills

? Excellent verbal and written communication skills, with the ability to convey critical information clearly and concisely during high-stress situations.

? Analytical Thinking

? Strong situational awareness, critical thinking, and problem-solving abilities to assess alarms, determine appropriate responses, and mitigate risks.

? Attention to Detail

? High level of accuracy in monitoring systems, documenting incidents, and performing routine audits.

Ability to work effectively with cross-functional teams, field officers, and management to ensure a secure data center environment.

Education Requirements (All)

High School Diploma or GED

Certification Requirements (All)

First Aid/CPR/AED
Guard Card

Additional Information / Benefits

Paid Holidays

Weekly Pay

401K/403b Plan

Short Term Disability

Paid Vacation

Long Term Disability

Vision Insurance

Medical Insurance

Life Insurance

The following screenings are required:

Drug Screen

Criminal Background Check

Motor Vehicle

First Coast Security is an Equal Opportunity / Affi

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, 401K/403b Plan

This is a Full-Time position1st Shift, 2nd Shift, 3rd Shift, Weekends.