Security Control Center Operator - 24/7 Incident Response

U.S. Bank; Saint Paul (MN); On-site; USD 3,331,000 - 4,437,000; Full time

Benefits offered by this job

Healthcare coverage

Paid vacation

401(k) retirement plan

Disability insurance

Paid holidays

Job summary

U.S. Bank is seeking a Security Control Center Analyst to monitor systems and coordinate responses with internal teams and external agencies. You will manage alarms, document interactions, and support safe banking operations across US Bank facilities.

The role requires basic computer skills, good communication, and the ability to work independently or in a team, with shifts including days, swing, and overnight coverage.

Qualifications

• High school diploma or equivalent.
• Typically less than one year of applicable experience.
• Basic computer skills and ability to use MS Office.

Responsibilities

• Monitor alarms and coordinate responses to fire, life safety, intrusion, and asset protection events.
• Dispatch appropriate vendors and document communications with internal and external parties.
• Respond to incidents using notification systems and escalate as needed for safety.
• Operate Windows/Microsoft Office and related software packages.
• Adapt to changing situations and manage multiple tasks in a secure environment.

Skills

Alarm monitoring

Incident response

Microsoft Office

Adaptability

Teamwork

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Security Control Center Analyst to monitor systems and coordinate responses with internal teams and external agencies. You will manage alarms, document interactions, and support safe banking operations across US Bank facilities.

The role requires basic computer skills, good communication, and the ability to work independently or in a team, with shifts including days, swing, and overnight coverage.