Security & Concierge Officer - Guest Experience

Harvard Protection Services, LLC.; New York (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services is seeking a Customer Service Officer to support security and life safety for people and property. You will maintain a professional presence, greet guests, monitor entrances, and respond to incidents in a customer-focused manner.

Requirements include a high school diploma or GED, reliable transportation, and the ability to obtain a security guard license. Competitive hourly pay and benefits are offered.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Strong interpersonal communication skills and friendly, professional demeanor.
• Neat and professional appearance.
• Must have reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment, with the ability to detect suspicious and unsafe activity.
• Greet customers, visitors, staff, tenants, guests in a professional manner always.
• Answer phones in a professional manner.
• Permit authorized persons to enter property and monitor entrances and exits.
• Know and enforce facility policies and procedures.

Skills

Customer service

Interpersonal communication

Professional demeanor

Reliability

Communication skills

Education

High School Diploma or GED

Tools

Security systems

Alarms

Security devices operation

Job description

Harvard Protection Services is seeking a Customer Service Officer to support security and life safety for people and property. You will maintain a professional presence, greet guests, monitor entrances, and respond to incidents in a customer-focused manner.

Requirements include a high school diploma or GED, reliable transportation, and the ability to obtain a security guard license. Competitive hourly pay and benefits are offered.