Security Communications Specialist — 24/7 Incident Ops

General Dynamics - Bath Iron Works; Bath (ME); On-site; USD 26,000 - 34,000; Full time

Job summary

General Dynamics - Bath Iron Works is seeking a Security Communications Specialist in Bath, ME. You will operate as the primary contact for BIW Security, Fire and EMS, contractors, law enforcement and government personnel, handling calls and coordinating responses with accuracy and urgency.

You will monitor access systems, alarms, and cameras, triage incidents, document actions, and communicate clearly with teams. This is a full-time role requiring flexible shifts to support 24/7 operations.

Qualifications

• High School Diploma or GED required.
• Proficiency in Microsoft Office applications Word, Access, PowerPoint and Excel.
• Must successfully complete internal Security Communications Specialist training program.

Responsibilities

• Operate computerized systems as the primary contact for BIW Security, BIW Fire and EMS, Contractors, Law Enforcement and Government Personnel.
• Receive and respond to emergency and non-emergency calls via telephone, alarms and radio systems.
• Independently coordinate appropriate response to emergencies and document actions.
• Monitor facilities using cameras, access control and alarm systems.
• Conduct radio operations across multi-channel communications with internal and external agencies.
• Triage and prioritize emergencies and non-emergencies in a potentially stressful environment.
• Relay information effectively to appropriate personnel.
• Work varied shifts and overtime as required for 24/7 staffing.

Skills

Emergency communications

Multi-channel radio operations

Documentation

Team coordination

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Access

Microsoft PowerPoint

Microsoft Excel

Job description

General Dynamics - Bath Iron Works is seeking a Security Communications Specialist in Bath, ME. You will operate as the primary contact for BIW Security, Fire and EMS, contractors, law enforcement and government personnel, handling calls and coordinating responses with accuracy and urgency.

You will monitor access systems, alarms, and cameras, triage incidents, document actions, and communicate clearly with teams. This is a full-time role requiring flexible shifts to support 24/7 operations.