Security Command Center Operator – Patrol, Monitor & Respond

Securitas Inc.; Seattle (WA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Disability Insurance

401K Options

Paid Time Off

Paid Family Leave

Weekly Pay

Referral Program

Telemedicine

Childcare Discounts

Uniforms Provided

Training Paid

Job summary

Securitas USA in Downtown Seattle is seeking an experienced Security Command Center Operator (SCCO) to join our team. This role monitors surveillance cameras, responds to emergencies, maintains incident reports, and supports security operations to protect people and assets.

The position offers a Tue-Sat 2:00 PM–10:45 PM shift, wage $28.90 per hour, and a comprehensive benefits package including health, retirement, paid time off, and training.

Qualifications

• 18 years of age or older.
• High School Diploma or GED required.
• 1+ years of experience in customer service and 1+ years of experience in security required.
• Intermediate to advanced computer / technology skills needed.
• Prior Security, Law Enforcement or Military experience a plus.
• Must be able to work independently and provide excellent customer service.
• Must have the ability to remain calm under pressure and remain vigilant throughout shift.
• Must be able to respond to emergencies with rapid / effective judgement and use appropriate escalation.
• All candidates must be willing to participate in the Company's pre-employment screening process.

Responsibilities

• Monitor and operate surveillance cameras, alarm systems, and security equipment.
• Maintain a secure environment that protects employees, customers, and visitors from harm.
• Respond effectively to emergencies and security incidents to minimize risk and damage.
• Uphold company policies, safety regulations, and legal compliance standards.
• Protect sensitive information and intellectual property from unauthorized access.
• Conflict resolution and de-escalation.
• Log incident reports, investigation findings, shift reports, pass down logs, etc.
• Perform access control at security entrances / exits.
• Conduct regular patrols of premises including buildings, parking lots, & entry points to identify potential security risks.

Skills

Customer service experience

Security experience

Communication

De-escalation

Attention to detail

Independent work

Education

High School Diploma or GED

Tools

Computer skills

Job description

Securitas USA in Downtown Seattle is seeking an experienced Security Command Center Operator (SCCO) to join our team. This role monitors surveillance cameras, responds to emergencies, maintains incident reports, and supports security operations to protect people and assets.

The position offers a Tue-Sat 2:00 PM–10:45 PM shift, wage $28.90 per hour, and a comprehensive benefits package including health, retirement, paid time off, and training.