Security Command Center Operator – Night Shifts & Benefits

R & L Carriers Inc; Wilmington (OH); On-site; USD 23,419 - 24,796; Full time

Benefits offered by this job

Vacation after 90 days

Employee resorts

Excellent benefits package

Job summary

R+L Carriers is seeking a Command Center Operator at the Wilmington Service Center. The role focuses on incident response and using advanced security tech to address potential threats, while delivering strong customer service across 115 terminals.

Responsibilities include investigating intrusion attempts, reviewing SIEM events, and coordinating with partners on claims, safety and business needs. Excellent growth and benefits accompany this full-time position.

Qualifications

• Must have a valid driver's license and reliable transportation.
• Speak, read and write English.
• At least 21 years of age.
• Willing to work nights and weekends if needed.
• Ten-year verifiable work history.
• Previous military, police, or security guard experience preferred but not required.
• Should understand CCTV and remote viewing systems.
• Able to react to high-stress situations.
• Strong verbal/written communication and interpersonal skills.
• Strong telephone and customer service skills.
• Experience troubleshooting a variety of electronics issues.

Responsibilities

• Investigating / resolving intrusion attempts.
• Reviewing security events that are populated in a Security Information and Event Management system.
• Communicating effectively with other business partners regarding claims, safety and overall business needs.

Skills

Customer service skills

Verbal / written communication

Interpersonal skills

English language proficiency

Willingness to work nights/weekends

Problem solving

Tools

CCTV systems

Remote viewing systems

SIEM system

Job description

R+L Carriers is seeking a Command Center Operator at the Wilmington Service Center. The role focuses on incident response and using advanced security tech to address potential threats, while delivering strong customer service across 115 terminals.

Responsibilities include investigating intrusion attempts, reviewing SIEM events, and coordinating with partners on claims, safety and business needs. Excellent growth and benefits accompany this full-time position.