Security Command Center Operator: Dispatch & CCTV Monitoring

Seminole Hard Rock Hotel & Casino Tampa; Tampa (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Seminole Hard Rock Hotel & Casino Tampa is seeking a security dispatcher to man the Command Center or Podium, receive calls, and maintain required logs. You will help protect patrons, employees, and assets across casino and hotel areas while adhering to Gaming Commission regulations and company policies.

The role requires a high school diploma or equivalent, a valid driver’s license, and eligibility for the Seminole Tribal Gaming License.

Qualifications

• High School Diploma or equivalent is required; related experience preferred.
• Must apply for, obtain and remain eligible for the Seminole Tribal Gaming License.
• Valid Motor Vehicle License with good driving record.
• Must be able to complete standard company forms and reports.

Responsibilities

• Provides basic security coverage ensuring adequate protection for patrons, employees and the company.
• Ensures proper security for all transfers of monies within casino and hotel areas.
• Operates and monitors fire alarm and security CCTV systems.
• Maintains accurate security incident logs and prepares detailed incident reports.
• Implements notification process in emergencies (fire, bomb threat, weather emergencies) and coordinates responses.
• Other duties as assigned.

Skills

Security awareness

Incident reporting

Emergency response

Education

High School Diploma or equivalent

Motor Vehicle License

Seminole Tribal Gaming License (applicable)

Tools

Fire alarm systems

CCTV systems

Holdup alarm systems

Job description

Seminole Hard Rock Hotel & Casino Tampa is seeking a security dispatcher to man the Command Center or Podium, receive calls, and maintain required logs. You will help protect patrons, employees, and assets across casino and hotel areas while adhering to Gaming Commission regulations and company policies.

The role requires a high school diploma or equivalent, a valid driver’s license, and eligibility for the Seminole Tribal Gaming License.