Security Ambassador

Entertimeonline; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

Job summary

Forest Park Forever seeks a Security Ambassador to help ensure the Glade and Forest Park remain safe, welcoming, and well‑patrolled. You will assist in implementing safety plans, support staff, and respond to emergencies while coordinating with visitors, contractors, and community partners.

The role requires a high school diploma or GED and 1–3 years in public-facing work or park operations, plus a valid driver's license. Flexibility for nights and weekends is expected.

Qualifications

• High school diploma or GED required.
• 1-3 years of experience in public facing roles or park operations.
• Ability to collaborate with others and work well in a team.
• Excellent organizational, planning, time management, and communication skills.

Responsibilities

• Assist in developing and implementing management plans for safe and appropriate Glade and Park use.
• Provide daily support to Glade staff managing Glade use; address and resolve space-use conflicts.
• Respond to emergency situations as they occur at the Glade and in the Park.
• Cultivate and maintain positive and cooperative relationships with the public and the adjacent community.
• Communicate with ease and diplomacy across all staff levels and with Glade and Park visitors.
• Specialize in all matters, policies, and procedures of Glade and Forest Park rules and regulations; educate visitors about proper use of landscapes.
• Track and compile Glade security statistics.
• Address ongoing activities related to visitors who are unhoused and reports to other agencies.
• Review the facility rental, programming and events schedules and plan for any associated security needs.
• Conduct regular visits to rented event areas and patrol the Glade site.
• Provide security presence at Glade and Park events, facilities, and programs as assigned.
• Demonstrate knowledge of the Glade’s and Forest Park’s history and landmarks and share information with Park visitors, contractors, and vendors.
• Attend meetings and external agency meetings as necessary.
• Participate in community relations outreach.
• Complete incident reports on issues related to Glade activity and Park activity.
• May perform other operations tasks as needed.

Skills

Organizational skills

Planning

Time management

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Word

Outlook

Job description

• Location 5595 Grand Drive in Forest Park,Saint Louis, MO, 63112,United States
• Employee Type Non Exempt FT
• Required Degree High school
• Manage Others No

Contact information

• Name Human Resources

Key Responsibilities

• Assist in developing and implementing management plans for safe and appropriate Glade and Park use.
• Provide daily support to Glade staff managing Glade use; address and resolve space-use conflicts.
• Respond to emergency situations as they occur at the Glade and in the Park.
• Cultivate and maintain positive and cooperative relationships with the public and the adjacent community.
• Communicate with ease and diplomacy across all staff levels and with Glade and Park visitors.
• Specialize in all matters, policies, and procedures of Glade and Forest Park rules and regulations; educate Glade and Park visitors about proper use of landscapes and features.
• Track and compile Glade security statistics.
• Address ongoing activities related to visitors who are unhoused and reports to other agencies and organizations.
• Review the facility rental, programming and events schedules and plan for any associated security and safety needs.
• Conduct regular visits to rented event areas and otherwise patrol the Glade site.
• Provide a security presence at Glade and other Park events, facilities, and programs as assigned.
• Demonstrate knowledge of the Glade’s and Forest Park’s history and landmarks and share information with Park visitors, contractors, and vendors.
• Conduct check-ins at Glade facilities, public programs and private events.
• Attend Glade and broader Forest Park Forever meetings and external agency meetings as necessary.
• Participate in community relations outreach.
• Complete incident reports on all issues and concerns related to Glade activity and Park activity as assigned.
• Although not part of day-to-day tasks, the Security Ambassador may be called upon to perform other operations tasks as needed and/or required by the Glade or Forest Park Forever.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Requirements

Qualifications

• Highschool diploma or GED.
• 1-3 years of experience working with the public, Park Operations, or a field related to community relations.
• Education and/or experience equivalent to the bullet immediately above. However, all candidates must have demonstrated the ability to work well and collaborate with others.
• Excellent organizational, planning, time management, and communication skills.

License(s): Valid Drivers’ License that must be maintained for the duration of employment.

Physical Work Requirements / Work Conditions

• Ability to provide both oral and written communication that is easily understood and direct in its content.
• Ability to engage in critical thinking skills that allow for prioritizing issues, coordinating multiple projects, and solving problems.
• Knowledge of computer equipment and Microsoft Office applications; proficiency in Word and Outlook
• Ability to work a flexible schedule, including nights, weekends and holidays as needed.
• Ability to make critical decisions and manage emergency situations.
• Ability to withstand working outside in, at times, extreme temperatures.
• Ability to lift 50 lbs. and to perform physical labor.
• Ability to stand and walk for extended periods of time.

Forest Park Forever is an equal opportunity employer and maintains a drug-free workplace in accordance with federal regulations.

Summary

Why Join Forest Park Forever?

This is a rare opportunity to participate in a comprehensive security program from the ground up in one of the nation’s most iconic urban parks. The Security Ambassador will play a critical role in ensuring the Glade remains safe, welcoming, and accessible—while contributing to public safety in a dynamic and highly visible civic space.

• Insurance: Health, Dental, Vision, Life, Short-Term and Long-Term Disability
• Paid Time Off: Vacation, PTO, Paid Holidays