Security Agent/Loss Prevention Officer - On Call

Hamilton Hotel Washington, D.C.; Washington (District of Columbia); On-site; USD 45,847,000 - 63,039,000; Full time

Job summary

Hamilton Hotel Washington, D.C. is seeking a Security Officer to conduct routine patrols, ensuring the safety and security of guests and property.

The role involves enforcing procedures in emergencies, disturbances, and threats, while maintaining a courteous demeanor and reporting discrepancies. Responsibilities include interior and perimeter patrols, log-keeping, incident reporting, escorting guests, and responding to questions about hotel layout and hours.

Qualifications

• High school diploma or GED required.
• Minimum six months to one year related experience or training preferred.
• Regular and reliable attendance required.

Responsibilities

• Know the hotel facilities and layout, including emergency procedures.
• Patrol interior and exterior areas on foot to identify risks or unsafe conditions.
• Prepare routine logs and security incident reports.
• Escort guests to parking areas and assist with luggage when needed.
• Respond to guest questions and maintain safe guest experiences.
• Attend emergency training and follow life safety procedures.

Skills

Patrol security

Observation

Communication

Education

High school diploma or GED

Job description

Job Description

As the Security Officer, you will conduct routine patrols of entire property ensuring the safety and security of our guests. Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. Observe and report any discrepancies.

Job Description

As the Security Officer, you will conduct routine patrols of entire property ensuring the safety and security of our guests. Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. Observe and report any discrepancies.

Responsibilities

• Knowing the complete hotel facilities and layout including emergency procedures.
• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR.
• Patrol interior hallways and public areas ensuring safety of guests and property.
• Prepare routine logs of status of patrolled areas.
• Prepare security incident report and notify appropriate managers when an incident occurs.
• Escort guests when asked to parking lot areas and assist with luggage if needed.
• Respond to guest questions regarding the hotel. Know the lay out of the hotel including all suites, meeting rooms and all outlets' location and hours of operation
• Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
• Attend emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.

Requirements

• High school diploma or general education degree (GED);
• Minimum six months to one year related experience and/or training; or equivalent combination of education and experience.
• Regular and reliable attendance.

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.