Security Agent/Loss Prevention Officer - On Call

EOS Hospitality LLC; United States; On-site; USD 20,664 - 27,552; Part time

Job summary

A hospitality firm is looking for an On Call Security Agent/Loss Prevention Officer to ensure the safety of guests at the Hamilton Hotel in Washington, DC. The role includes conducting routine patrols, responding to various incidents, and maintaining a secure environment. The ideal candidate must possess a high school diploma and have relevant experience, ensuring reliable attendance. Training in emergency procedures is essential. This position requires active communication and knowledge of hotel layouts.

Qualifications

• Minimum six months to one year related experience and/or training; or equivalent combination of education and experience.
• Regular and reliable attendance.

Responsibilities

• Conduct routine patrols ensuring safety and security of guests.
• Report any discrepancies during patrols and monitor life safety systems.
• Respond to guest questions and complaints timely and professionally.

Education

High school diploma or general education degree (GED)

Job description

Overview

Job Title: Security Agent/Loss Prevention Officer - On Call

Job Category: SECURITY

Requisition Number: SECUR007431

Location: Hamilton Hotel, 1001 14th St NW, Washington, DC 20005, USA

Location

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Description

Job Description

As the Security Officer, you will conduct routine patrols of entire property ensuring the safety and security of our guests. Perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. Observe and report any discrepancies.

Responsibilities

• Knowing the complete hotel facilities and layout including emergency procedures.
• Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping and kneeling as in performing CPR.
• Patrol interior hallways and public areas ensuring safety of guests and property.
• Prepare routine logs of status of patrolled areas.
• Prepare security incident report and notify appropriate managers when an incident occurs.
• Escort guests when asked to parking lot areas and assist with luggage if needed.
• Respond to guest questions regarding the hotel. Know the lay out of the hotel including all suites, meeting rooms and all outlets' location and hours of operation
• Report and/or follow-up on any complaints, problems a guest may experience in a timely and professional fashion to ensure a quality guest experience.
• Attend emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers.

Requirements

• High school diploma or general education degree (GED);
• Minimumsix months to one year related experience and/or training; or equivalent combination of education and experience.
• Regular and reliable attendance.

EOE - minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation. We are a drug free workplace. Pre-employment background assessment required.

Due to the volume of applicants, we are unable to respond to all applicants. We respectfully request No Phone Calls Please.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.