Security Agent

The Ned & Ned's Club; Washington (District of Columbia); On-site; USD 31,254 - 44,513; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Complimentary Meals

Learning and Development Programs

Exclusive Hotel Rates

Paid Time Off

401k Matching

Employee Assistance Program

Reward and Recognition Initiatives

Job summary

Join a forward-thinking hospitality firm as a Security Agent in the heart of Washington, DC. In this pivotal role, you will ensure the safety and security of members and guests at a prestigious club renowned for its exceptional service. Your responsibilities will include monitoring premises, responding to incidents, and maintaining a professional demeanor while providing excellent customer service. This is an exciting opportunity to be part of a team dedicated to creating memorable experiences in a vibrant environment. If you are observant, composed under pressure, and passionate about safety, this role is perfect for you.

Qualifications

• Strong observational and communication skills are essential.
• Previous security experience is preferred for this role.

Responsibilities

• Patrol and monitor premises to ensure security and detect irregularities.
• Respond to incidents, member complaints, and emergency situations.
• Write incident reports and uphold club safety regulations.

Skills

Observational Skills

Communication Skills

Interpersonal Skills

Customer Service Skills

Ability to Deescalate Situations

Education

Previous Security Experience

Tools

CCTV Monitoring

Job description

The Ned’s Club DC offers a variety of spaces for eating, drinking and entertaining, each offering signature dishes and a selection of cocktails and drinks from around the world. As our Security Agent, you will be tasked with the safety and security of our club, guests, and employees. The goal is to ensure our club operations run smoothly and are protected under your care.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Security Agent

Who we are…

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

Seven years after launching The Ned London in 2017, we are proud to be opening a Ned’s Club in the US capital, our fourth and newest location.

The Property…

Ned’s Club Washington DC is a members’ club set over three floors of a neoclassical style building situated within President’s Park at 734 15th Street NW. The Riggs Building sits opposite the US Treasury and was constructed in 1930. The 12-storey building is located around the corner from the White House and sits above the Milken Center for Advancing the American Dream, formerly the historic Riggs Bank Corcoran branch.

The Club has a Rooftop Terrace and Loft Restaurant with views overlooking the White House, US Treasury and Washington Monument, plus a Founder’s Dining Room, The Library, Drawing Room, Gallery and Conservatory. On level nine, there is a self-contained floor of private event spaces.

As a Security Agent and a key part of the Operations team, you will:

• Patrol and monitor premises, conduct regular patrols of the club including member areas and back-of-house to ensure security and detect irregularities.
• Respond to incidents or disturbances, including member complaints, unauthorized persons on property, and emergency situations.
• Member and guest relations: provide assistance and support to members and guests addressing security-related concerns or inquiries.
• Monitor CCTV and other security equipment. Observe activities on the premises. Identify and address security breaches.
• Write incident reports and document medically treated and non-treated injuries.
• Uphold club policies, safety regulations and ensure adherence to conduct guidelines.
• Support our employees with any issues or concerns they may report.

What you can bring to the role:

• Strong observational and communication skills.
• Composed, professional demeanor.
• An organized and disciplined manner is necessary, as impeccable record keeping is needed to maintain records for our safety and audit standards.
• Knowledge of safety and emergency protocols.
• Excellent interpersonal and customer service skills.
• Flexibility with your schedule; we believe in balancing your needs and our guests.
• Ability to deescalate situations and remain calm in stressful situations.
• Previous Security experience is preferred.

What The Ned can give you:

• Salary of $27.50/hour.
• Medical, Dental, Vision, Company Paid Life, STD, LTD Insurance.
• Complimentary meals in our friendly team restaurant when the Club opens.
• Exciting learning and development programs to help progress your career.
• Exclusive rates with our hotels for stays and dining, exclusive rates for your family and friends for hotel stays.
• Paid time off.
• 401k matching.
• Employee assistance program - advice and support.
• Reward and recognition initiatives.

At The Ned, we don't just celebrate our diversity; we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity, and inclusion program is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to work in the US to be considered for this role.

Apply today and join us as a Security Agent.

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