Security

The Westin Sarasota; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Westin Sarasota in Florida is seeking a Security Officer responsible for controlling access, patrolling premises, and reporting safety concerns to management. You will document all security events and assist with safety procedures.

Requirements include strong observation, communication and guest service skills. CPR and First Aid certification or the ability to obtain it is preferred. Flexible schedule including weekends and holidays is expected.

Qualifications

• Excellent observation, communication, guest service and report writing skills.

Responsibilities

• Monitor/control access to hotel facilities and entrances.
• Patrol front, back of house and exterior areas; report hazards to management.
• Maintain visitor sign-in/out logs and issue temporary passes.
• Inspect packages; deny unauthorized items entering the property.
• Document security issues in reports and logs.
• Assist in safety-related maintenance requests and storeroom entries when needed.
• Enforce hotel rules and key control policies with team members.
• Interact with guests courteously and gather information during incidents.
• Coordinate with security and police in absence of management when required.
• Support evacuation procedures and safety plans during emergencies.

Skills

Observation skills

Communication

Guest service

Report writing

Education

High school diploma or GED

Job description

Position Summary: Responsible for controlling access to hotel areas, conducting physical inspections of and monitoring surveillance cameras located at the hotel. To ensure the safety of guests and team members and the protection of the Hotel property and assets. _____________________________________________________________________________Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Thoroughly understands all Hotel Emergency Response Procedures and is able to respond appropriately to all situations.2. Monitors/controls access to all facility employee entrances, ensure that only authorized individuals enter.3. Maintains a visitor sign-in/out log and issues temporary passes to visitors/vendors.4. Inspects packages entering and exiting through hotel team member entrances. Denies access to or removal of unauthorized materials.5. Patrols front of the house, back of the house and exterior hotel areas, reporting any safety or security hazards, unacceptable behavior, or suspicious persons to management for direction and resolution.6. Prepares necessary maintenance request for safety related maintenance requirements identified.7. Documents all security related issues and assistance provided in appropriate Security reports.8. Logs, stores, and returns lost and found items in accordance with hotel policies.9. Enforces hotel rules/regulations in accordance with Team Member Handbook and hotel policies.10. Monitors and ensures compliance to hotel key control policies by all team members.11. Interacts with guests in a courteous and friendly manner.12. Responds to all guest and team member incidents, gathers information, secures area if necessary to preserve evidence.13. May assist in obtaining materials from Storeroom areas during non-operating hours.14. Documents all after hour storeroom entries, reason for entry, ensures proper requisition obtained for all items removed.15. Assist other hotel team members in applying Blood borne Pathogen Exposure Control policies. 16. Liasise with Police in the absence of management.17. Promotes safe work practices. Assist in ensuring compliance with all local, state and federal regulations and implement preventative measures.Qualifications:Education: High school diploma or GED. Experience: Minimum of 2 years’ previous security experienceExcellent observation, communication, guest service and report writing skills.Possess a CPR and First Aid certification, or ability to obtain.Able to work a flexible schedule, including weekends and holidays.Must be knowledgeable about fire procedures, disaster plan procedure, bomb threats and hotel evacuation procedures.Absolute discretion and confidentiality regarding sensitive information.Ability to work under pressure, keeping calm in emergency situations.Ability to work on one’s own or in a team environment.This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future