Security

FirstService Residential; Florida; In loco; USD 49.594.000 - 57.859.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits

401(k) with company match

Paid holidays

Descrizione del lavoro

FirstService Residential in Florida is hiring a Security Associate to greet residents and guests, monitor building access, and ensure a safe environment across the property. You will operate electronic security controls, maintain daily logs, and respond promptly to emergencies.

This full-time role requires a high school diploma, a valid D license, and strong customer service skills. Shifts include 7am–3pm and 3pm–11pm; occasional extra duties may be assigned by the Community Association Manager.

Competenze

• High school diploma or equivalent required.
• Valid Driver's License (D) required.
• Strong customer service background and communication skills.
• 2–3 years of business experience preferred.
• Multilingual abilities desirable.
• Proficient with information systems hardware/software.

Mansioni

• Demonstrates excellent customer service, communication, and time management.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations promptly.
• Controls building access and maintains logs/records.
• Maintains a safe and secure environment throughout the building.
• Attends staff meetings and may take on additional duties by the Community Association Manager.

Conoscenze

Customer service

Communication

Time management

Emergency response

Security systems

Multilingual (desirable)

Safety awareness

Formazione

High school diploma or equivalent

Valid Driver's License (D)

Business/hospitality coursework (preferred)

Strumenti

Electronic security control systems

Descrizione del lavoro

Description

Schedule: Mornings & afternoons | 7am-3pm & 3pm-11pm

Job Overview:

Security ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of the property. Security accurately maintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate electronic security control systems. Security reports to the Security Supervisor.

Your Responsibilities:

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills & Qualifications:

• High school diploma or equivalency required.
• Valid Driver's License and D License are required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two (2) to three (3) years of business experience in a similar position preferred.
• Command of information system hardware/software is required. Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Physical Requirements:

• Ability to lift 30 – 50 lbs.
• Work in an upright, standing, or sitting position for long periods of time.
• Handle, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to navigate the building/property quickly and easily as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on building requirements.
• Ability to respond to emergencies and callouts in a timely manner.

What We Offer:

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $18.00 Hourly

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.