Security Area Specialist

FirstService Residential; Town of Florida (NY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

401(k) with company match

Job summary

A property management company is seeking a Security professional to ensure safety and provide excellent service to residents and guests. Responsibilities include monitoring security systems, maintaining daily logs, and responding to emergencies efficiently. The ideal candidate will have a high school diploma and a strong customer service background, with two to three years in a similar role preferred. This full-time position offers a competitive hourly wage of $18 and a comprehensive benefits package including medical plans, paid holidays, and a 401(k).

Qualifications

• High school diploma or equivalent required.
• Strong customer service background preferred.
• Effective written and verbal communication skills required.

Responsibilities

• Demonstrates excellent customer service and manages access to the building.
• Monitors and operates security systems.
• Responds to emergencies in a timely manner.

Skills

Customer service background

Communication skills

Time management skills

Interpersonal skills

Multiple language fluency

Education

High school diploma or equivalency

College level courses in business or hospitality

Tools

Electronic Security Control Systems

Job description

Job Overview: Security ensures the highest possible level of service is being offered to residents, guests, and service providers. Security is responsible for meeting, greeting, and registering guests and residents, as well as maintaining the safety of the property. Security accurately maintains daily logs, records, and forms. They must be able to understand and react to emergency situations and operate electronic security control systems. Security reports to the Security Supervisor.

Your Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on‑site Community Association Manager.

Skills & Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two (2) to three (3) years of business experience in a similar position preferred.
• Command of information system hardware/software is required. Effective written and verbal communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Physical Requirements

• Ability to lift 30 – 50 lbs.
• Work in an upright, standing, or sitting position for long periods of time.
• Handle, grasp, and lift objects and packages.
• Reach with hands and arms.
• Communicate, receive, and exchange ideas and information by means of the spoken and written word.
• Ability to navigate the building/property quickly and easily as required to meet the job functions.
• Complete all required forms.
• Ability to work extended hours and weekends based on building requirements.
• Ability to respond to emergencies and callouts in a timely manner.

Additional Information

Schedule: Flexible
What We Offer: As a full‑time associate, you will be eligible for a full comprehensive benefits package to include multiple medical plans, dental, and vision. In addition, you will be eligible for time‑off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $18 hourly

Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. #INDHR